Store your belongings at Extra Space Storage on 5100 W 81st Pl in Westminster, CO today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, security access to your floor only, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Arnold received high praise for his helpfulness, friendliness, and professionalism, with many customers expressing gratitude for his support.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with sudden increases in rental fees, feeling that the pricing was not transparent or fair.
Mixed Experiences
While many reviews highlight excellent service, there are notable complaints about management's inconsistency, particularly regarding Arnold's behavior in some situations.
AA
Autumn
Nov 30, 2025
5.0
Arnold is the greatest manager. He’s always incredibly helpful and thoughtful! He greets and converses he keeps the grounds kept up. Honestly I wouldn’t still be in my unit if it wasn’t for Arnold.
EG
Emily Graves
Nov 17, 2025
4.0
5 stars for the manager! He's always been wonderful, including when my bill was doubled twice or my lock stopped working... Always a pleasure. 2 stars for the for the GIANT raises in rental fees. And by giant I mean literally doubling from the previous price, and they did it to me twice. But the facility is clean, and well taken care of so I settled on 4 stars.
LD
Linzee dee
Nov 15, 2025
5.0
Arnold goes above & beyond. Glad to give him my business
JH
Jessica Huang
Nov 4, 2025
1.0
Terrible management — Arnold was unbelievably rude and irresponsible
I rarely write reviews, but this experience was so awful that I have to warn others.
I confirmed with Arnold before shipping that the address was okay for delivery. He told me I could still use this address for shipping even tho the office was being remodeled. But when I came here to check package delivery, he suddenly changed his words and said they don’t accept packages and I have to change the delivery address— even though I had already double-checked this just a couple of days earlier!
Because of his mistake, I ended up waiting for 4-5 hours for packages that could arrive at any time. I asked him to at least help me wait for one or two hours so we could do a shift, but he refused to help coldly.
This situation was entirely his fault, yet he didn’t show a single bit of responsibility or empathy. He refused to offer any help, any discount, or any solution — and then hung up on me. Absolutely unprofessional and disrespectful.
Because of his attitude, I stopped working with this facility and had to figure out everything myself to move over ten moving boxes to another storage. This was one of the worst customer service experiences I’ve ever had.
If you care about basic decency, accountability, or respect — stay far away from this manager‼️‼️ If anything happens, you know he won't be on your side. He only thinks about himself and takes zero responsibility for anything that happens.
LO
Lorretta Ortiz
Oct 31, 2025
5.0
Arnold Was Always So Nice and Helpful and Caring and Friendly. He was Always Happy and Smileing! I would rent there again if I needed to.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Westminster area, including Federal Heights, Berkley, Arvada, Lakeside, Twin Lakes, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W 80th Ave and Sheridan Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the gate access hours for Extra Space Storage in Westminster, CO?
Gate access hours are daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Are there drive-up storage units available at Extra Space Storage?
Yes, drive-up storage units are available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
Does Extra Space Storage offer climate-controlled storage units?
Non climate-controlled units are available at this facility. For other options, please contact the location.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes available online and at local facilities for purchase.
Does Extra Space Storage accept deliveries on behalf of customers?
Yes, deliveries are accepted at Extra Space Storage to provide convenience for customers.
Where is Extra Space Storage located in Westminster, CO?
Extra Space Storage is located at 5100 W 81st Pl near the intersection of W 80th Ave and Sheridan Blvd.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What nearby financial services are close to Extra Space Storage?
Nearby financial services include Moneytree, which offers installment loans and professional services, and Western Union for money transfer services.
Are there any nearby wellness or spa facilities near Extra Space Storage?
Yes, nearby wellness and spa locations include A Breathing Space, Colorado Freedom Massage, and Honalee Day Spa, which offer massage therapy and beauty services.
Which nearby storage facilities can customers consider besides Extra Space Storage?
Life Storage is another storage facility located nearby for additional self-storage options.