Ferguson Bath, Kitchen & Lighting Gallery

Reviews

• KC

  Kali C

  Feb 13, 2026
  5.0
  Linda welcomes you with her beautiful smile right when you walk in the door, & she introduced Jay to me, who helped me pick out all the things I need & could desire for my bathroom remodel. He's patient, kind, & very knowledgeable. After spending two different visits with him, I feel he already knows my taste & what I want/like. He's a gem & he goes above & beyond. THANK YOU JAY!!
• JB

  Jacob Baldwin

  Feb 7, 2026
  5.0
  Steph was very helpful in guiding our client in the bathroom and kitchen plumbing selections. Our appointment was Monday and we took delivery of the in stock items by end of the week.
• SC

  Sara Capra

  Dec 12, 2025
  2.0
  *Disclaimer: this is for an online purchase, not this specific store. When purchasing hardware, it's important to be able to hold it up to the cabinet and compare it with other products you're considering. Ferguson Home and companies like it have policies that don't match the reality of consumers buying their products and evaluating whether they will work for their home. Namely, hardware has to be in it's original packaging (so you can't see what it really looks like when holding it up to a cabinet, especially in different lighting which can really impact how the color of the handle looks on your cabinets). They also require that you pay for shipping to return the item and then charge you for shipping/take additional money out of your refund. The product I returned was in the same condition as when I purchased it and I received 25% of my money back. I recommend buying on Amazon (still be sure to confirm policies for each product) or using a company that better understands its customers.
• KH

  kimmey hassett

  Dec 11, 2025
  1.0
  We spent over $15,000 on plumbing fixtures for our new build, and the experience has been extremely disappointing. Ferguson sent us wrong items and even left out items we had ordered. When we contacted customer service, instead of taking responsibility, they made us pay for the replacement items upfront and told us we’d only get a refund once the incorrect items were returned. This is such a poor way to do business. If a company makes a mistake—especially on an order this expensive—they should be the ones to fix it without putting the burden on the customer. To make matters worse, when the reordered items arrived, they were missing parts. Between the lack of accountability, the customer service frustration, and the quality control issues, this has been a stressful and disappointing experience. I expected much better from a company of this size. Would not recommend based on our experience.
• JL

  Jamie Lee

  Dec 8, 2025
  1.0
  Go direct to buy Moen products. Not sure how Ferguson sources their products but they have colors that Moen does not even make for this product. I wanted brushed gold, they convinced me this the darker, copper is the Moen brushed gold. After installing, I left a review, Moen contacted me. Made it right and sent the actual Brushed Gold. Which is a huge difference. The salesperson never responded, and Ferguson's follow up is mediocre. Leaving me to pay for 2 installations. Just know Moen does carry the brushed gold you want, just do not buy it at Ferguson.

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