As the trusted home improvement store near you, Lowe’s in Pueblo, CO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with customer service; some employees were praised for their helpfulness while others were criticized for being unresponsive or rude.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Installation Issues
Several customers expressed dissatisfaction with installation services, citing incomplete work and poor communication.
Staff Knowledge
There were complaints about staff knowledge, with some employees unable to assist customers effectively.
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John Pearce
5 days ago
5.0
Went in for hard to find plumbing parts. Not only did I find them, but I had several different brand and package options to choose from. All parts were competitively priced.
At checkout Brenda went out of her way to help with activation of Lowes provided military benefits showing their graditide and appreciation of our veterans!
CP
Clayton Pflieger
Dec 28, 2025
1.0
Our new Bosch dishwasher does not dry dishes to our satisfaction. Lowe's customer service referred me to the manufacturer who was no help. I came back later and spoke with a store manager asking to return the appliance outside of their normal policy time window. My argument was the nature of the Bosch design was not, in my opinion, made clear by the Lowe's sales staff at the time of purchase. And, In my opinion, the Bosch marketing information greatly overstates the appliance's drying performance. The manager declined to process a return. I did not agree with their rationale for denial. As a property owner in southern Pueblo County, I spend tens of thousands of dollars each year on home and property improvement. From now on, I'm taking my business to Ace and Home Depot.
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barbara stitt
Dec 13, 2025
2.0
Can't find people and when you do they're talking to
each other and just point where to go. I had to buy patio bricks and noone h
elped.
CC
CJ C
Dec 12, 2025
5.0
Jarrod turned a terrible experience at another store into a great experience. Every associate I dealt with was great and showed that they run a great store that embodies Lowe's values. Keep up the great work, and I understand why my father-in-law goes to this Lowe's specifically when he travels from down south. Keep up the great work!
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Kieth Enderson
Nov 30, 2025
1.0
I went to Lowe’s on Black Friday to buy zip ties. There was a big “Lowe’s Deals: UP TO 50% OFF” sign directly in front of the zip tie section. Not off to the side. Not on a different product. Literally right on the zip ties (I even took a picture).
An employee first told us we needed a photo to prove it, so we took one. Then suddenly he “wasn’t sure” anymore and walked off. He got the manager, who flat-out refused to honor it even after seeing the photo and the sign in person. My mother got frustrated and left the store. Then magically, after she walked out, the manager looked at me and said, “I was going to honor it.”
If you were planning on honoring it, maybe don’t deny it first and make the customer leave the building. The sign placement is misleading, and the customer service was worse. Don’t put big flashy 50% off signs directly on merchandise, then act confused when people believe it.
Very disappointing experience, and poor handling from management.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pueblo, CO?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, gardening equipment, and more.
What services does Lowe's Home Improvement offer to customers?
Lowe's provides services such as appliance installation, flooring installation, cabinetry installation, HVAC installation, generator installation, and more to support your home improvement projects.
What are the store hours for Lowe's Home Improvement in Pueblo?
Lowe's in Pueblo is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM, with some holiday hour exceptions.
Does Lowe's Pueblo offer in-store pickup and delivery services?
Yes, Lowe's Pueblo offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, where you'll also receive email updates.
Are there any nearby places where I can exchange propane near Lowe's Pueblo store?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers of Lowe's Pueblo.
Are there other hardware or appliance stores close to Lowe's Home Improvement in Pueblo?
Yes, nearby hardware and appliance stores include Southside Pueblo Lowe’s and Pueblo Southside Lowe’s, offering additional options for home improvement needs.
Where can I find mailing and shipping services near Lowe's Pueblo store?
The UPS Customer Center, a courier and shipping service, is located near Lowe's in Pueblo, which is convenient for customers needing mailing services.
What languages are supported at Lowe's Home Improvement in Pueblo?
Lowe's in Pueblo supports English, Spanish, and in-store translation services for other languages to assist a diverse customer base.
What payment methods are accepted at Lowe's Home Improvement in Pueblo, CO?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.