Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pueblo, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,336 reviews
5 stars
1,271
4 stars
557
3 stars
242
2 stars
87
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some employees provided excellent service while others were described as rude or unhelpful.
Product Availability
Customers noted that the store generally has a good selection, but there are frequent issues with stock levels and order fulfillment.
Store Cleanliness
The store is often praised for being clean and well-organized, contributing to a pleasant shopping experience.
Staff Knowledge
While some staff members were recognized for their helpfulness and knowledge, others were criticized for lacking product knowledge and not being proactive in assisting customers.
Delivery Issues
Multiple reviews highlighted problems with delivery and installation services, including delays and incomplete orders.
- MSMichael Santistevan3 days ago4.0People were helpful. The staff showed me for .what I was looking for
- JSJessica SmithNov 14, 20255.0We've had ongoing issues since ordering a washer and dryer from the beginning of the month. Sergio (one of the managers) has been so awesome and exceeded our expectations and has made the issues we were having right. He deserves a raise or atleast Kudos! Thank you for going above and beyond!
- RWRooster WoodNov 13, 20255.0Great service and great enroll employees make this my go to
- CCChris ChapmanNov 7, 20255.0Always someone near to help. Nice and larger store. Everyone there is very pleasant and personable.
- DLDavid LiraNov 2, 20252.0Nothing worse than having 3 or 4 uniformed employees, standing around on their phone, not to be bothered with anything like actually helping a customer.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pueblo, CO?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, gardening equipment, and more.
What services does Lowe's Home Improvement offer to customers?
Lowe's provides services such as appliance installation, flooring installation, cabinetry installation, HVAC installation, generator installation, and more to support your home improvement projects.
What are the store hours for Lowe's Home Improvement in Pueblo?
Lowe's in Pueblo is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM, with some holiday hour exceptions.
Does Lowe's Pueblo offer in-store pickup and delivery services?
Yes, Lowe's Pueblo offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, where you'll also receive email updates.
Are there any nearby places where I can exchange propane near Lowe's Pueblo store?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers of Lowe's Pueblo.
Are there other hardware or appliance stores close to Lowe's Home Improvement in Pueblo?
Yes, nearby hardware and appliance stores include Southside Pueblo Lowe’s and Pueblo Southside Lowe’s, offering additional options for home improvement needs.
Where can I find mailing and shipping services near Lowe's Pueblo store?
The UPS Customer Center, a courier and shipping service, is located near Lowe's in Pueblo, which is convenient for customers needing mailing services.
What languages are supported at Lowe's Home Improvement in Pueblo?
Lowe's in Pueblo supports English, Spanish, and in-store translation services for other languages to assist a diverse customer base.
What payment methods are accepted at Lowe's Home Improvement in Pueblo, CO?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.