Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pueblo, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,875 reviews
5 stars
1,508
4 stars
744
3 stars
269
2 stars
108
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.
Cleanliness
The store is generally reported as clean and organized, although some customers noted unpleasant odors.
Pricing
Many customers expressed dissatisfaction with high prices, feeling that items are overpriced compared to competitors.
Product Availability
Customers frequently mentioned that the store usually has what they need, but some experienced issues with stock and product location.
Checkout Experience
Several reviews highlighted frustrations with the checkout process, particularly the lack of cashiers and reliance on self-checkout.
- SCS ClaNov 9, 20255.0Great customer service. Always has been However today they were all super helpful. I wasn't planning on making a large purchase but because they're were so helpful and kind it made me feel more confident. I would definitely recommend shopping here. I would recommend asking questions you have because the associates actually care. Thank you
- DKDon KontzNov 8, 20255.0The one in pueblo west was nice and friendly but they were a little slow on loading me today
- DLDavid LiraNov 2, 20251.0It is incredibly frustrating to see people in uniform, standing around talking, and you can't get anyone to help get materials. I was at the south Pueblo store, and after about 25 minutes, left and went to home depot. Had to wait there as well, but at least I could see they were busy.
- IPisaac ParkerOct 24, 20251.0Way too expensive and service is poor
- GLGencie LivelyOct 18, 20255.0Tried to give Brenda 5 stars at Lowe's.com and couldn't because I threw away my receipt. She was very helpful and so kind. I found exactly what I needed. Mrs Brenda was phenomenal 😁
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Pueblo, CO?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, grills, lumber, outdoor and gardening equipment, and more.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services such as appliances, cabinets, countertops, flooring, lighting, roofing, windows, doors, and more.
What are the store hours for Lowe's Home Improvement in Pueblo, CO?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent when your order status changes.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return online, and in-store returns require proof of purchase at the customer service desk.
What nearby shopping centers can I visit when I go to Lowe's Pueblo?
Outlook Plaza Shopping Center is nearby and offers additional shopping and grocery options, which is convenient for a combined shopping trip with your visit to Lowe's.
Is there a place nearby where I can exchange propane tanks near Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe's, making it easy to exchange propane tanks during your visit.
Are there places to relax or enjoy a coffee near Lowe's Home Improvement in Pueblo?
Yes, Love Mug Coffee Shop is nearby, which is a great spot to enjoy a coffee or snack before or after shopping at Lowe's.