Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Northglenn, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,999 reviews
5 stars
984
4 stars
470
3 stars
199
2 stars
102
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about poor customer service experiences, particularly regarding returns and order issues.
Product Quality
Several customers reported receiving damaged or used products, leading to dissatisfaction with the quality of items sold.
Delivery Issues
Customers frequently experienced problems with delivery, including delays, incorrect items, and poor handling of deliveries.
Store Environment
The store was noted for being clean and well-stocked, but some customers mentioned difficulty finding staff for assistance.
Return Policy
Many customers expressed frustration with Lowe's return policy, citing it as unclear and overly strict.
- MGMarc Geiser1 day ago5.0Very helpful at the store a nice change from home depot.
- EWErin Wilson3 days ago1.0Walked in looking to make copies of keys. Waited 10 minutes while the front desk just looked at me, finally the person I first talked to came over, Demetrius. Made the keys then asked for a glowing review.... this is something I could have done myself had I just gone to Walmart.
- SKSusan KayNov 8, 20251.0Bought a found thought it was new and ended up being used with missing parts they so used stuff and don't check and make sure it's brand new we did not try to buy something that was an open package deal they charges for a new item. When I tried to buy a carpet that was kind of large nobody bothered to help I asked the cashier about the carpet that it was the wrong size and what was advertised and she was just not being helpful at all. Spend your money elsewhere.
- NCnicholas caravasOct 23, 20255.0I had the privilege to work with both Aaron and Ty today. I needed to replace my refrigerator since it broke down on me over the weekend. First I looked into one type of refrigerator but it wouldn't work due my plumbing at home. Aaron did a phenomenal job in answering my questions and he led me to Ty who helped me figure out what I needed due to my plumbing issues. Both men have stepped up to meet my expectations as far as product quality, problem solving and excellent customer service. Lowes knows how to chose the right kind of people that makes me proud to be a returning customer. Thanks guys. Keep up the awesome job. I appreciated your services.
- JJJACOB JONES (JONESY)Oct 7, 20255.0Service was great the people help me find what I was looking for got in and out with no problem
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Northglenn?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Northglenn?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's Home Improvement in Northglenn offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent as your status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement in Northglenn?
Yes, Lowe's provides a variety of installation services including appliances, flooring, doors, windows, roofing, lighting, blinds, cabinets, and more.
What nearby places can help me find propane for my outdoor grill?
Blue Rhino Propane Exchange, a propane supplier, is located near Lowe's and is a convenient option for exchanging propane tanks.
Where can I find nearby dining options after shopping at Lowe's Home Improvement?
Nearby restaurants include Cinzzetti’s (Italian buffet), Texas Roadhouse (steakhouse and American cuisine), and Atlanta Bread (sandwich shop).
What nearby parks can I visit near Lowe's Home Improvement in Northglenn?
Grant Park and Larson Park are nearby and great spots to relax or recreate before or after your shopping trip.
How can nearby locksmith services assist me when visiting Lowe's?
Minute Key and KeyMe are nearby locksmith services that can help with key cutting or lock issues, which can be handy if you need new keys while working on home projects.