Lowe's Home Improvement

3.9
1650 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Longmont, CO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
355 Ken Pratt Boulevard, Longmont, CO
80501, United States

Hours

Reviews

3.9
1,541 reviews
5 stars
772
4 stars
354
3 stars
139
2 stars
81
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised helpful and friendly employees, others reported rude or unprofessional behavior from specific associates.

Product Availability

Customers generally found the store well-stocked with a good selection of items, although some experienced issues with out-of-stock items or incorrect pricing.

Installation and Delivery Issues

Several reviews highlighted significant problems with installation and delivery services, including delays and poor communication.

Store Environment

The store is often described as clean and organized, contributing positively to the shopping experience.

Mixed Experiences

Overall, experiences vary widely, with some customers expressing strong dissatisfaction while others are loyal and satisfied with their service.
  • ZD
    Zuetell Dana
    3 days ago
    1.0
    Local repair business owner here. If I could give 0 stars, I would. If you need help cutting something, it usually takes a half hour to find anybody to help. Nice loss of time there. If you pre-order online, they won't bother to read the order to cut what you need to size. Again more lost time. Basically... Don't waste your time with this store. At all. Go to Home Depot (Firestone or Longmont), Ace Hardware, or Budget Home Supply to receive better service.
  • JM
    John Miller
    5 days ago
    4.0
    Lowes contractor desk associates lacked a little training but we're very friendly and attempted to be as helpful as possible. Lowes commercial account is the reason I shop here and is my go to over other big box stores for my construction business.
  • DH
    Dustin Holliday
    Jan 5, 2026
    3.0
    This place is chaos sometimes. One time I was looking for some plumbing parts and the section was so messy and unorganized it gave me anxiety. We eventually found what we were looking for but it took a dang while. A lot of small stuff is locked up... simple stuff like oscillating multi-tools blades. Meaning you have to have an associate unlock it and sometimes the associates are difficult to flag down to do this for you. I know this is because of theft but it's still frustrating. I'll still keep coming here because it's the closest hardware store to me but I wish it was better. I recommend doing an online order and picking it up if it is locked up in the store. That way you don't have to find an associate to unlock it for you. The people that work here are pretty friendly though. They usually have what I need even if I have to search for it a bit.
  • DA
    david andrade
    Dec 17, 2025
    1.0
    Woow I just came today 12/17/2025 the returned guy the name Leo is not professional in this position he just came do it hours bad services
  • AC
    Ashley Cook
    Dec 16, 2025
    5.0
    Leo was fantastic! What was a frustrating purchase experience Leo made into a great exchange. Leo and Jackie were an excellent problem solving team and we are grateful for their assistance.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.