Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Longmont, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,531 reviews
5 stars
765
4 stars
353
3 stars
138
2 stars
81
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or dismissive.
Product Availability
Customers appreciated the store's stock and selection, but some experienced issues with items being out of stock or mispriced.
Store Cleanliness
The store is generally noted to be clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlighted problems with delivery schedules and communication, leading to frustration among customers.
Employee Assistance
Many customers reported positive experiences with staff who went above and beyond to assist, although there were instances of inadequate help.
- AFArela Fannin1 day ago5.0Shel is a most wonderful knowledgeable friendly person. Anyone interacting with her is bound to feel special. Lowe's is lucky to have her!
- TMTJ MKOct 27, 20255.0This review is only for the microwave installation service where they come to your home. Dijon was wonderful, communicative and educational. I would genuinely go out of my way to just request him for this service.
- FGFederico GarzaOct 18, 20253.0I visited the Lowe’s on Ken Pratt Blvd in Longmont, Colorado on October 16th, 2025, around 8–9 PM, to pick up a few things I needed. Some of the items I grabbed didn’t have barcodes, so I asked for help at the self-checkout. The associate there asked me what size one of the items was, and I honestly didn’t know because I just picked up what I needed. Instead of offering to help or guiding me politely, the employee said, “You need to figure it out, man,” in a very rude and dismissive tone. That kind of response was completely unnecessary. A simple, respectful approach like “Let me see how I can help” would have gone a long way. I didn’t catch the employee’s name, but I did speak with a manager afterward. I’m not sure if they addressed it, but I hope they did. To be fair, another associate that same evening was very kind and helped me find something I was looking for — so not everything was bad. However, because of one rude employee, the whole experience left a negative impression. I live nearby and usually shop at this Lowe’s almost every day for things I need for my home. I’ll keep coming back, but I truly hope this doesn’t happen to anyone else. The reason I’m writing this review is so management can take action and ensure every customer is treated with respect.
- DKDawn KanzlerOct 18, 20255.0Something are a little hard to find, but that could've been because I didnt know where to look. After I found it great selection. Nice tool department.
- AAAnneliese AlexanderOct 9, 20255.0Can't say enough good things about Mike in Appliances. I ordered a bunch of appliances during the Labor Day sale but to be delivered more than a month later when my contractor would be ready for them. One appliance's order got messed up and he called to get it back on track with the correct delivery date before I even knew there was an issue. Very proactive and detail-oriented.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Longmont, CO?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, and gardening equipment at Lowe's in Longmont, CO.
What are the operating hours for Lowe's Home Improvement in Longmont?
Lowe's in Longmont is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hour exceptions.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services such as appliances installation, cabinet installation, flooring installation, HVAC installation, and more to support your home improvement projects.
Where is Lowe's Home Improvement located in Longmont, CO?
Lowe's Home Improvement is located at 355 Ken Pratt Boulevard, Longmont, CO 80501.
Are there any pet care services near Lowe's in Longmont?
Yes, nearby pet care options include Vetco Total Care Animal Hospital, Petco, and Vetco Vaccination Clinic, which offer veterinary, grooming, and pet supply services.
Where can I find food options near Lowe's Home Improvement in Longmont?
Nearby dining options include Taco Palace Longmont for seafood and tacos, Panera Bread for coffee and bakery items, and Good Times Burgers & Frozen Custard for burgers and fast food.
Are there convenient automotive services near Lowe's in Longmont?
Yes, Les Schwab Tire Center is located nearby and offers tire sales and automotive repair services, making it convenient if you need vehicle assistance during your visit to Lowe's.