Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from the Lone Tree store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard-size bed frames. Ensure your frame is flat, solid, and provides adequate center support; slats should be at least 3 inches wide and no more than 4 inches apart.

Question 7

How will my new Tempur-Pedic mattress be delivered if I order from the Lone Tree store?

Accepted Answer

Most mattresses come with free White Glove delivery, where your mattress arrives in a plastic covering which is removed upon setup. The TEMPUR-Cloud model ships compressed for self-setup and does not include White Glove delivery.

Question 8

What is the difference between the Medium and Medium Hybrid Tempur-Pedic mattresses?

Accepted Answer

Medium Hybrid mattresses combine TEMPUR material with a coil system for added pressure relief and a responsive feel, generally feeling softer than Medium non-hybrid mattresses that use only foam materials.

Question 9

Does the Tempur-Pedic Flagship Store in Lone Tree offer mattress customization for RVs or boats?

Accepted Answer

Yes, custom mattresses for RVs, boats, planes, and other non-traditional locations are available through an authorized customizing partner. Having your custom dimensions ready will help expedite the order.

Question 10

Are replacement covers available for Tempur-Pedic mattresses at the Lone Tree store?

Accepted Answer

Replacement covers are available for mattresses with removable covers. You can order them online for current models or get assistance in-store for older mattresses.

Question 11

What are the operating hours of the Tempur-Pedic Flagship Store in Lone Tree, CO?

Accepted Answer

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Question 12

What payment methods does the Tempur-Pedic Lone Tree store accept?

Accepted Answer

They accept various payment options including American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.

Question 13

Can I pick up my mattress in-store at the Lone Tree Tempur-Pedic location?

Accepted Answer

Yes, the store offers in-store pickup as well as delivery services.

Question 14

What nearby places can I visit around the Tempur-Pedic Flagship Store in Lone Tree?

Accepted Answer

The store is near shopping and dining destinations like Park Meadows shopping center, Dippin' Dots & Doc Popcorn ice cream stand, and Crate & Barrel for home goods.

Question 15

Are there nearby stores where I can shop for complementary items after visiting the Tempur-Pedic store?

Accepted Answer

Yes, nearby stores include Athleta and Levi's Store for apparel, Clarks and SKECHERS Retail for shoes, as well as jewelry stores like Zales and Bennani Jewelers.

Question 16

How can nearby services like T-Mobile or entertainment spots enhance my visit to the Tempur-Pedic Lone Tree store?

Accepted Answer

You can visit T-Mobile nearby for mobile phone needs before or after mattress shopping. For entertainment, Sandbox VR offers arcade and virtual reality experiences close to the store for a fun outing.

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