Lovesac

Reviews

• DD

  Damon Doran

  Dec 26, 2025
  5.0
  From the minute we walked in we knew we were going to be delighted with the offerings. We were greeted by Katie and the conversation started. As she was asking us questions she was physically showing us examples of what we were talking about, the depth of the seat cushions, did we want storage or not and how many sections we wanted. The total process was fun and easy and very engaging. Katie's style is sure to put a smile on your face she is so talented in the art of sharing the product specifications even to the point of showing you how the unit is assembled and how easy it is to put together. When all was said and done we selected the perfect Lovesac Sectional for our home. Want the perfect sectional for your home, then Katie at Lovesac is who you need to go see.
• JP

  Jason Panzarello

  Dec 12, 2025
  5.0
  Great location to see and try out the products. Not a high pressure situation and the sales reps like Malcom know their product in and out.
• KK

  Kennedy

  Nov 23, 2025
  1.0
  First I must say the staff at this location has always been pleasant and helpful. This review is in warning of Lovesacs warranty. My couch needed new cushions and coverings 3 years after purchase. It had been TWO months dealing with warranty (no I’m not kidding). They sent me a partial replacement, the wrong replacement, and now I’ve been asking for the correct remaining pieces for a full month. You can only communicate with their warranty team over email and when you call in the call center will not help and refer you there. Or say they’ll have manager call you, who never does. Seriously disappointed with my experience and not what I expected due to the care their show room takes. Stinks I have to leave a review like this here, but I am at a loss at what else to do.
• CR

  Cebastian Ramirez

  Nov 20, 2025
  5.0
  Ask for Malcom! Malcolm at the Park Meadows location in Denver, Colorado is the model associate. He was the first to approach us in the store (young couple, late 20s), and immediately began answering every single question we had about the sactionals. He was patient, knowledgeable, and attentive; even going back to re-explain each configuration for us several times. Our interaction with him not only solidified our desire to buy a Lovesac, but also encouraged us to leave him a review because he was that helpful. I'll recommend all of my friends to ask for him when they wish to buy a Lovesac!
• ES

  Elizabeth Schlossberg

  Oct 26, 2025
  5.0
  Review for Alanna at Park Meadows Store We came in this morning with our two young kiddos looking to buy a couch for our new home. We weren't familiar with Lovesac and Alanna was so incredibly helpful, patient, and detail oriented! She understood exactly what we were looking for, and helped us understand all of the options and permutations. She is so talented at explaining the differences between all the different options (probably because she is also a 7th grade teacher!!). We walked in just planning on browsing, and we ended up staying a full hour and planning our exactly what we needed. Will be purchasing soon! Thank you so much Alanna!!

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