Lowe’s in Littleton, CO is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor customer service experiences, including unhelpful staff, long wait times for assistance, and rude interactions.
Product Availability
Customers frequently noted issues with stock levels, including items being out of stock or not matching online inventory.
Return Policy Issues
Several reviews highlighted dissatisfaction with the return policy, particularly regarding the refusal to accept returns or provide refunds for damaged items.
Positive Staff Interactions
Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge.
Delivery Problems
Numerous complaints were made about delivery issues, including damaged items upon arrival and poor communication regarding delivery schedules.
IR
Ian Reynolds
2 days ago
1.0
Product was purchased here, I received it for Christmas, did not have a receipt. They sell the product, but wouldn't exchange it. Sorry I didn't have the receipt as it was a gift and that person had lost the receipt.
Shop Home Depot, they honor the product they sell. I apologize for getting upset.
DD
Dan D'Orazio
Jan 3, 2026
1.0
Never again. Tried to return an expensive item, with receipt in an unopened box, an item we had replaced with a different size. Wouldn't take it back, no store credit, nothing. We were assured when we bought the replacement that this wouldn't be an issue, but apparently it's "their policy" so it doesn't matter what were told. The manager was rude on top of it. Completely different experience from Home Depot and Floor and Decor, who were all very accommodating and friendly. We spent 25k between the three stores for our bathroom project, and we're more than happy to split that across two brands instead of three, for our 40k kitchen coming this year. ✌️
JM
Jim Morrell
Dec 27, 2025
1.0
The customer service at this particular store is abhorrent. We were looking for a track for some closet doors and walked up and down the aisles several times not able to find it. Asked two separate people for help and they said that we needed to wait for Chris to be done helping the customer that he was helping. Waited for 30 minutes and finally left the store. Truly unbelievable.
TC
Tim Cooper
Dec 21, 2025
1.0
This used to be my go to. They have now removed every check out and made everything self check out. Time to cancel my card and only shop the competitors. Ridiculous.
SS
Steve S
Dec 1, 2025
1.0
Lowe’s in Littleton CO needs to step up customer service by going back to retail sales basics: Answer the phone. Customers are calling for a reason. They have bought or want to buy. If you don’t answer the phone customers or potential customers will be frustrated and likely not want to give you their business.
Do what you say you are going to do. Follow up. Apologize if there is a problem.
Provide email addresses of the associate on the invoice for custom orders for customers to follow up with the order.
The automated order system doesn’t have accurate information on the customer side like associates have access to, specifically delivery dates. So why offer this information if it’s not accurate?
These are basic details that Lowe’s management needs to attend to before I will consider another purchase from Lowes for the other phases of my large renovation project.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Littleton, CO offer?
Lowe's offers a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing, decking, grills, lumber, and gardening equipment. Services include installation for appliances, flooring, cabinets, and more, plus in-store pickup and delivery.
What are the store hours for Lowe's Home Improvement in Littleton, CO?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with some closures, such as being closed on November 27 and December 25, 2025.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are changes to your order status.
What payment options are accepted at Lowe's Home Improvement in Littleton?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards as payment methods.
Does Lowe's Home Improvement offer any special services for returns or exchanges?
Most items can be returned within 90 days. Returns can be started online for items bought at Lowes.com or returned in-store with proof of purchase. Lowe's also offers easy returns and exchanges.
Are there any nearby propane suppliers where I can exchange tanks when visiting Lowe's?
Yes, Blue Rhino Propane Exchange is nearby where you can exchange propane tanks conveniently when shopping at Lowe's.
What nearby stores can I visit for additional home goods and furniture while shopping at Lowe's in Littleton?
Nearby, you can visit HomeGoods and American Furniture Warehouse for more home goods and furniture options to complement your Lowe's visit.
If I need a key or locksmith service near Lowe's, where can I go?
Minute Key and minuteKEY are both nearby key and locksmith services that you can visit for your key needs when shopping in the area.
Can I find dining options close to Lowe's Home Improvement in Littleton?
Yes, several dining options are nearby including Applebee's Grill + Bar, Del Taco, Chick-fil-A, Buffalo Wild Wings, and Happy Pho for a variety of cuisines after your shopping trip.
Does Lowe's in Littleton offer installation services for products I purchase?
Yes, Lowe's provides a broad range of installation services including for appliances, flooring, cabinets, decks, lighting, and more to help with your home improvement projects.