Lowe's Home Improvement

4.0
1721 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Littleton, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5095 South Santa Fe Drive, Littleton, CO
80120, United States

Hours

Reviews

4.0
1,587 reviews
5 stars
830
4 stars
355
3 stars
130
2 stars
63
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or unhelpful.

Order Fulfillment

Frequent issues with order accuracy and fulfillment, including missing items and delays in delivery.

Product Quality

Concerns raised about the quality of products, particularly appliances, with reports of damaged or previously used items being sold.

Staff Knowledge

Inconsistent staff knowledge; some customers received excellent assistance while others encountered uninformed employees.

Store Environment

General dissatisfaction with store organization and inventory management, leading to difficulty in finding items.
  • GS
    Gustavo Sosa
    2 days ago
    1.0
    I cant wait for the downfall of Lowes when Amazon shuts them down. Selling detecting junk and then refusing to exchange it because I dont have the receipt. I bought a junk door latch that doesnt work and they refuse to exchange it I didnt even want a dam refund I just wanted one that works. Save yourself the time and headache and gas and just go to Home Depot.
  • DG
    Debbie Gallegos
    4 days ago
    4.0
    Went to Lowe's for some fire logs and few other things they have such beautiful Christmas decorations for inside and outside definitely going back to buy some later went to check out and the most wonderful and friendly cashier Jacque helped us she is so sweet and caring dont see that to much anymore better service and more friendly than Home Depot
  • JJ
    Jacob
    6 days ago
    4.0
    Kool store. They have some different and unique items from Home Depot.
  • JO
    JS O
    Nov 6, 2025
    1.0
    Lowes no longer gives store credit for unopened items with a receipt after 90 days. Home Depot still does. The Lowes store manager just shrugged and says there’s nothing they can do. Well I’m doing something. I’m taking my business to Home Depot and you should too!
  • RB
    Rudy Barela
    Oct 21, 2025
    3.0
    Really wanted to leave this place a good review, but Rudy Vega made it a 3 star experience. I say this because I ordered my washer, and dryer set with him for around $1300, not overly pricey, but not cheap. I told him everything I wanted on the order, and I even said I wanted a dryer box to catch my lint to be delivered, and installed with my units. Once they got here, the dryer box was missing because Rudy forgot to add it, and the delivery driver Anthony told me that I should wait 2-3 days more to get my laundry units installed. Anthony evidently had no problem with smelling like a fresh onion, but I personally needed to wash my clothes! I wanted to order them In store from Rudy Vega to make my hookup seamless, and easy when the time arose, but because Rudy forgot to add that 1 item to the order, I ended up having to take an extra hour out of my day to get it installed myself. Moral of the story, keep a very sharp eye on your order, and don't trust anyone here to do their job properly. I love it when these stores make me feel like I did something wrong by not meticulously reviewing my order. 3 stars because I did get the units, but not as easily as I should have.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.