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A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.
Feedback indicates a significant number of customers experienced poor customer service, including difficulties in communication and responsiveness.
Professionalism
Several reviews highlighted the professionalism and knowledge of technicians and staff, particularly in resolving issues and providing assistance.
Billing Issues
Customers reported frustrations with billing practices, including difficulties in canceling services and unexpected charges.
Mixed Experiences
While some customers praised the service and support, others expressed dissatisfaction, indicating a divide in customer experiences.
Employee Praise
Specific employees, particularly Taylyn, received numerous commendations for their exceptional customer service and support.
DA
Dave Allison
Jun 2, 2025
1.0
I do not recommend using Mountain Alarm. They are very difficult to deal with. I had been using them for years, but I just couldn't take their poor customer service any longer. They have regularly told me they would get back to me when I had an issue, but they never contacted me. I would have to keep calling them and trying to get them to help me. It was such a frustrating experience that caused me to waste a bunch of time!
They also wanted me to sign a 36 month contract to lock in lower prices, which were still $13 a month higher than their competition that only required a 12 month contract. I'm really happy I stopped using their services and switched to another alarm company.
Frequently Asked Questions About Pye-Barker Fire & Safety, formerly Mountain Alarm
What types of services does Pye-Barker Fire & Safety, formerly Mountain Alarm, provide?
They offer alarm monitoring, installation, maintenance, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems.
What are the regular operating hours for Pye-Barker Fire & Safety in Lakewood, CO?
They operate Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturday and Sunday.
Is emergency service available outside of normal business hours?
Yes, emergency service is available after hours and on holidays.
Where is Pye-Barker Fire & Safety located in Lakewood?
The business is located at 7276 W. Mansfield Ave, Lakewood, CO 80235, USA.
What fire protection products are available at Pye-Barker Fire & Safety?
They supply fire extinguishers and fire sprinklers.
Does Pye-Barker Fire & Safety have wheelchair accessible entrances?
Yes, they have wheelchair accessible entrances.
How can I request a free estimate from Pye-Barker Fire & Safety?
You can request a free estimate by visiting their webpage at https://pyebarkerfire.com/locations/Lakewood-CO/.
Which nearby medical facilities could be useful if I visit Pye-Barker Fire & Safety and need healthcare services?
Nearby medical facilities include aPT and Rehab, On The Mend Occupational Medicine, and Colorado Occupational Medical Partners, which offer physical therapy and occupational medicine.
What local real estate services are near Pye-Barker Fire & Safety?
Nearby you can find Colorado Home Finder Realty, Heritage Title Company, Leo Swoyer-Broker Associate|Real Broker, LLC, Richard Payne Sr. | Colorado Home Finder Realty, Sterling Real Estate Group, and West Point Building specializing in real estate services and agent support.
Are there any nearby insurance agencies that customers might visit along with Pye-Barker Fire & Safety?
Yes, Bankers Life, Eberl Claims Service, and Lena Lucio: Allstate Insurance are nearby insurance agencies customers might find useful.