Pye-Barker Fire & Safety, formerly Mountain Alarm

4.7
417 reviews

About

Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance Equipment
A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.

Details

  • Wheelchair accessible entranceAvailable

Location

Pye-Barker Fire & Safety, formerly Mountain Alarm
7276 W. Mansfield Ave, Lakewood, CO
80235, United States

Hours

Reviews

4.7
417 reviews
5 stars
365
4 stars
26
3 stars
1
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, including difficulties in communication and responsiveness.

Professionalism

Several reviews highlighted the professionalism and knowledge of technicians and staff, particularly in resolving issues and providing assistance.

Billing Issues

Customers reported frustrations with billing practices, including difficulties in canceling services and unexpected charges.

Mixed Experiences

While some customers praised the service and support, others expressed dissatisfaction, indicating a divide in customer experiences.

Employee Praise

Specific employees, particularly Taylyn, received numerous commendations for their exceptional customer service and support.
  • DA
    Dave Allison
    Jun 2, 2025
    1.0
    I do not recommend using Mountain Alarm. They are very difficult to deal with. I had been using them for years, but I just couldn't take their poor customer service any longer. They have regularly told me they would get back to me when I had an issue, but they never contacted me. I would have to keep calling them and trying to get them to help me. It was such a frustrating experience that caused me to waste a bunch of time! They also wanted me to sign a 36 month contract to lock in lower prices, which were still $13 a month higher than their competition that only required a 12 month contract. I'm really happy I stopped using their services and switched to another alarm company.
  • EL
    Elaine Lichterman
    Nov 26, 2023
    4.0
    New to me but so far so good

Frequently Asked Questions About Pye-Barker Fire & Safety, formerly Mountain Alarm

What types of services does Pye-Barker Fire & Safety, formerly Mountain Alarm, provide?

They offer alarm monitoring, installation, maintenance, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems.

What are the regular operating hours for Pye-Barker Fire & Safety in Lakewood, CO?

They operate Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturday and Sunday.