Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lakewood, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,812 reviews
5 stars
870
4 stars
399
3 stars
180
2 stars
78
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service, long wait times, and unhelpful staff.
Product Availability
Customers frequently noted issues with product availability, including missing items and discrepancies between online and in-store pricing.
Store Cleanliness
The store is generally reported as clean and well-organized, with a good selection of products, particularly in the garden center.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor handling of appliance orders, leading to customer frustration.
Management Concerns
Several reviews highlighted dissatisfaction with management practices, including unhelpful policies and lack of support for staff, contributing to negative customer experiences.
- CFChaz FaulhaberNov 15, 20255.0Gideon was very helpful getting our paint matched for our project! We tried to do the Lowe’s survey but the portal is finicky - thank you for your help Gideon!
- JCJeff CordellNov 12, 20251.0Nearly impossible to get assisted in this store. Either no associates are available, or they just walk right past, or are too engrossed in their personal conversations (typically revolving around how short handed they are, how horrible their manager is, etc...at least based on what I've overheard). Came back four times to finally get an associate to finalize my carpeting purchase/install order. And when they finally did, they did not use the correct promotion code (24 equal payments) on my Lowe's card, so now I am fighting with Synchrony to honor the promotion. I'm not sure if every Lowe's operates this way, but it is certainly a shame based on how nice the products are, and some of the good values, that the execution fails so miserably.
- SSSamantha SNov 11, 20255.0Went in for a quick home project and Kenny was so incredibly helpful. He helped me find the perfect tools, even with some extra time involved in gathering them from multiple areas. Thanks!
- LWLisa WelchNov 7, 20251.0I went to this location around noon on a Saturday (when you would assume it would be well staffed) and waited over half an hour for someone to come to the paint department, despite several overhead pages. When I finally asked one of the teenagers standing around the self check out area playing on his phone for more help he replied 'yeah hes probably on lunch break', I asked how long that lasted and was told an hour. I asked if there was anyone else who could help and he said he'd page again, did not. I went to the service desk and they finally sent someone over from another department, who was helpful but not a paint person, so minimal answer to my questions. I also grabbed some roller covers and headed over to the self check out (ridiculous idea for a hardware store) and both prices came up wrong. I was told the roller covers were probably in the wrong bin, and no idea on the paint. So back to customer service where there were 4 people in line with lots of items. 20 min later of waiting and one of the 2 people working there left to go on break with still 2 people ahead of me. I left, having overpaid and took over 2 hours to get a simple can of paint and supplies. Will not ever go back. You can do better Lowes.
- AQAJ QuickOct 28, 20251.0Total let down. Placed an order online for a dishwasher at the current retail price and head to pick it up. I get there and they're bringing out an open box dishwasher, not new. There is a dent on the front. I ask if they can do a discount and they say 'it's already marked down, but we can do another 10%.' I decline because I'm not going to save $50 to get something with a dent in it. I went and looked at the display, it wasn't a mark down, that was just their sales price. They had an open box with a dent "marked down" for sale for the exact same price as the new in box. But of course they don't actually have any of those in stock. Terrible because I purchased the *new* one, not an open box one. (Oh and they said if I take that one there are no returns at all, regardless of their new terrible 48 hour return window on appliances). Just a total waste of 90 minutes driving and prepping to pick up and install a dishwasher. Home Depot earned my business today.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lakewood, CO?
You can find a wide variety of hardware products and construction materials including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Lakewood?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when the order status changes.
What payment options are accepted at the Lakewood Lowe's store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including for appliances, flooring, cabinets, doors, windows, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started through your Order History on Lowes.com. In-store returns require proof of purchase at customer service.
What nearby places are there around Lowe's Home Improvement in Lakewood to visit before or after shopping?
Nearby you can visit Westland Town Center, a shopping center, or enjoy a coffee at Starbucks -West Colfax. There are also furniture stores like Eleganzia Furniture Outlet and a carpet store called Portice Carpet One Floor & Home.
Are there nearby services that can complement your visit to Lowe's?
Yes, nearby you'll find Blue Rhino Propane Exchange for propane supply and Minute Key for locksmith and key services, which can be handy for home projects.
How can nearby financial services help when shopping at Lowe's Home Improvement?
Nearby banks such as FirstBank and 1STBANK can assist with financial services like loans or financing if you need support for large home improvement projects.