Customers consistently praised the staff for being knowledgeable, helpful, and not pushy during the sales process.
Product Quality
Many reviews highlighted the good quality of the furniture and the variety of options available at reasonable prices.
Shopping Experience
Overall, customers reported a pleasant shopping experience with quick service and efficient order processing.
Delivery Service
While most feedback was positive, there were a few mentions of delivery staff not assisting with moving old furniture.
CK
Colleen Kissinger
Feb 25, 2026
5.0
Andrew literally skipped his lunch to help me find what I needed. Suggested alternatives, arranged for delivery, referred me to neighbor for the sheets.
Took care of everything from A-Z.
Professional and helpful.
GR
Gabriel Rodriguez
Feb 21, 2026
5.0
The sales expert was down-to-earth and not pushy. My wife and I love our purchase; knowing we’ve got quality products! Thanks, John!
DW
Douglas Witschger
Feb 16, 2026
5.0
Andrew was real helpful and patient and was knowledgeable about this furniture, after our second visit we decided on two recliners. Thanks
CB
Casey Brown
Feb 14, 2026
5.0
From start to delivery this process was absolutely flawless. I came in looking for living room furniture and came out with a great deal on two recliners and a coffee table. Aaron greeted me at the door and was available for any questions I had. The Presidents Day sale offered a great discount. Furniture Row will be my furniture store from here on.
EH
Elaine Huffman
Feb 10, 2026
5.0
I was blessed to have Andrew offer me assistance when I came in looking for a couple of recliners. Andrew was extremely knowledgeable about all of the recliners and right away said there were only three in the store that would fit me because I am short, he was right, I got one just right for me. Andrew did not push me in anyway, but answered all of my questions and provided me the information needed to make an informed comfortable decision.