American Furniture Warehouse

3.9
1114 reviews

About

Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreOutdoor Furniture StoreShelving Store
The Littleton & Lakewood American Furniture Warehouse is Our Southwest store. It is located near Wadsworth and Crestline in Lakewood, Conveniently located, close to the foot hills. We have Spanish-speaking sales associates, warehouse and front office personnel, with superior customer service, always with a friendly smile. We offer free in-home design service as well as friendly, low-pressure sales staff that would love to assist you in turning your house into a home. We have an amazing 90,000-square foot. showroom with well-displayed and marvelously lit vignettes for your shopping pleasure. Our express check out counters are conveniently located for a faster shopping experience. We also have a space planning station to help design your dream home, right inside our store. American Furniture Warehouse is your hometown furniture and accessory store.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

American Furniture Warehouse
5390 South Wadsworth Blvd, Lakewood, CO
80123, United States

Hours

Reviews

3.9
1,020 reviews
5 stars
562
4 stars
166
3 stars
69
2 stars
48
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.

Delivery Issues

Numerous complaints about delivery problems, including missed appointments, unprofessional delivery staff, and poor communication.

Product Quality

Concerns about the quality of furniture, with reports of items breaking or being defective shortly after purchase.

Sales Experience

Some customers appreciated the no-pressure sales approach, while others felt sales tactics were pushy or misleading.

Value for Money

Customers generally found prices to be decent, but there were complaints about hidden fees and poor warranty service.
  • HC
    Hunter Camp
    Nov 15, 2025
    1.0
    I called about a product and wasnt given any answer then put back on hold so they could ignore my call. Takes 2 seconds to tell me if you have it or not. Id avoid this place because they only want your money and not your happiness
  • WV
    Willow V
    Nov 6, 2025
    3.0
    5 Stars for Jessica! Jessica was incredibly helpful and made sure we found a couch that would actually fit our space. She was very knowledgeable and patient throughout the whole process. We really appreciated her effort and care! The only downside was that some of the other staff (front desk and floor associates) seemed to overlook us or treat us differently, possibly because we’re a younger couple. We noticed they were much more attentive to others. Thankfully, Jessica’s service more than made up for it. Delivery was smooth and they set it up under 10 mins and got it up my 3rd floor. Very helpful!
  • MB
    Michael Bencivenga
    Oct 22, 2025
    1.0
    These people are so lazy. Let’s see if they can build a bed on their third time to my place. They blame shift to the last crew and still leave me with a dresser and no bed built just laying in my room. I’m tempted to just tell them to pick up the stuff and send the refund.
  • MM
    Melinda
    Oct 21, 2025
    5.0
    The store is very big and clean with loads of options for whatever room you're looking to refurnish. The staff were friendly and helpful. The prices were decent I got an awesome bean bag for 25 dollars. It seems well made and I think it is pretty comfy 👍
  • AJ
    Allison Johnson
    Oct 17, 2025
    5.0
    I like the way American Furniture has adjusted their sales to give time for customers to look around with no pressure. I ended up purchasing 3 pieces for my living area. I wanted to get a more colorful setting. I approached a sales person, who helped me right away with the delivery and purchase. The delivery efficient and went smoothly. I am very please d with the furniture.

Frequently Asked Questions About American Furniture Warehouse

What are the regular store hours for American Furniture Warehouse in Lakewood?

The American Furniture Warehouse in Lakewood is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Does American Furniture Warehouse offer in-store pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for customer convenience.