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Aaron's

3.0
(175 reviews)

Business Details

98 Wadsworth Blvd, Lakewood, CO
80226, United States
(303) 936-4000
https://www.aarons.com

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 98 Wadsworth Blvd Unit 125A, Lakewood, CO, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Location

Aaron's
98 Wadsworth Blvd, Lakewood, CO
80226, United States

Hours

Reviews

3.0
175 reviews
5 stars
70
4 stars
15
3 stars
8
2 stars
3
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness and lack of communication.

Delivery Issues

Numerous reviews highlighted significant problems with delivery, including missed appointments and unresponsive staff.

Product Quality

Customers expressed dissatisfaction with the quality of products received, including damaged or used items.

Billing Concerns

Several reviews mentioned issues with billing practices, including unauthorized charges and difficulties in managing payments.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their helpfulness and professionalism.
  • EC
    Erick Cortez
    1 day ago
    1.0
    Management was not on the same page, disputing on the mistakes made but made me drive out of my way to pick up my merchandise for me not receive my merchandise. cancelled my service due to they’re poor service. experience was the worse and management was very unprofessional.
  • NN
    Nichole Neyman
    Feb 25, 2026
    5.0
    Very helpful.
  • WH
    William Higgins
    Feb 18, 2026
    5.0
    Mariah is the best help so much best customer service ever she made my day
  • JB
    Jessica Bell
    Jan 16, 2026
    1.0
    1. They failed to communicate and set appropriate expectations 2. You can't get a person to answer the phone but every time you call customer service for help they just transfer you right back to the store that doesnt answer 3. The only thing they are on point with is billing you 4. It's like a bad relationship that wont end. Even if you think you canceled
  • EE
    Erieann
    Dec 4, 2025
    1.0
    I wish I could give no stars. I thought after last years debacle that customer service would get better. I was able to rent an xbox series x with no issue and was able to pick it up. Go figure this year, I would have to order something that would actually require delivery as I no longer have a truck. I ordered a chest freezer at the beginning of November. They called my husband and said that they would be calling within a week to set up the delivery. It was two days before Thanksgiving and we hadn't heard anything so I called. They had gotten it in so they set up delivery with me. We had to wait another week. The first delivery was available on Wednesday, December 3rd. I called in to ask if they could move the payment due date since we still had not received the item (due date was the 1st). That was cool that they did. Told them since delivery was Wednesday that I was totally cool on paying it that following Friday. Wednesday came. I hadn't heard anything by 1 PM, and there was some snow going on, so I called to see if the delivery was still happening that day or if it would need to be delayed to the next day. I was told delivery was still happening that day and I was the 5th customer in the delivery schedule so it would happen at some point after 3 PM. I was told I would be called. I had not heard anything by 5:44 PM. So I tried calling the store. No pick up. I tried five other times with the same result. So I called customer service. They too got the same result when they tried calling. So I was told they sent an email for the manager to reach out to me the following day. I had not heard anything so I called a couple hours after they opened to see what was going on with my delivery. I was told that I would receive a call today to reschedule my delivery that was supposed to happen yesterday. I told the person, that claimed the manager was not in yet, that the manager needs to contact me as I wasn't pleased that no one bothered to call yesterday to tell me of the issue (which I would have been completely fine in rescheduling due to the nasty weather) and no one bothered to call me as of yet. I was told I would get a call today. Store supposedly closes in less than 15 minutes and still haven't received a phone call. Called and hopefully the higher manager will call me in the next ten minutes to deal with this crap.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.

Brand Certified Facts from Aaron's

Aaron's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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