Store your belongings at Extra Space Storage on 8569 Poplar Way in Highlands Ranch, CO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, alarmed units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff, particularly Kevin and Anne, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several reviews mentioned dissatisfaction with fluctuating prices and unexpected rate increases after initial rental periods.
Access and Security
While the facility is noted for its security features, some customers reported issues with access, such as malfunctioning doors and elevators.
KM
Khalil McAfee
2 days ago
5.0
Anne is wonderful! Made the experience easy and efficient. I can tell she cares about the property’s wellbeing. Constantly she’s going around checking on things and when you talk to her she’s very friendly. Moving in and out was very easy!
JA
Jason Asmus
Jan 2, 2026
4.0
It was ok, I don't like the fluctuating pricing, I like knowing what I'm paying every month! A little pricey for what you get, but all around wasn't bad.
ER
Erickson Rodriguez
Dec 26, 2025
5.0
Great place to store your valuables. Clean, safe and great customer service!
MM
Magdalena
Dec 17, 2025
5.0
Our experience with Anne, Arthur and Juan has been exceptional from the start. They have gone above and beyond to accommodate our needs, timeline, and concerns. We greatly appreciate the clear, promp, ease of communication, that we have had with them. The cleanliness, well lit areas, cameras, and the gated security which this facility offers, while still maintaining easy access to our unit has really been a game changer for us. Thank you!
CT
C Thebeau
Nov 10, 2025
3.0
Overall our experience was good, the storage unit was clean and easy to access. However, we were told from day one and as recent as 1 month ago when we knew we’d be vacating that there would be a prorating of our monthly fee. We vacated a full 2 weeks ahead of the next scheduled payment and then we were told “ no, we don’t prorate”. So if they end up renting the unit ( which we suspect they will, since they are at full capacity according to them) then in essence that is double dipping.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Highlands Ranch residents near Acres Green, Willow Creek, Heritage Hills, Southridge, Southglenn, and Centennial.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of CO-470 and Quebec St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours at Extra Space Storage in Highlands Ranch?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week.
When is the office at Extra Space Storage open for customer assistance?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and certain holidays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available for temperature-sensitive belongings, along with standard units without climate control.
Are there drive-up storage units available at Extra Space Storage?
Yes, drive-up access is available making it easy to move large or heavy items directly into your unit with a vehicle.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase online and at local facilities.
What payment options does Extra Space Storage accept?
Payment options include American Express, Apple Pay, cash, check, Discover, invoice, MasterCard, and Visa.
Where is Extra Space Storage located and what is the closest major intersection?
Extra Space Storage is located at 8569 Poplar Way in Highlands Ranch, CO, near the intersection of CO-470 and Quebec St.
What nearby places can I visit before or after storing my belongings at Extra Space Storage?
Nearby you can visit the Highlands Behavioral Health System for medical needs, Goodwill Store and Donation Center for thrift shopping, and On The Border Mexican Grill & Cantina for dining.
Are there nearby shopping destinations close to Extra Space Storage in Highlands Ranch?
Yes, nearby shopping options include Habitat Highlands Ranch ReStore for home improvement, Scandinavian Designs for furniture, and Park Meadows Shopping Center for retail.
What nearby services could assist me with home repairs or automotive needs when visiting Extra Space Storage?
Experts Garage Door Repair Installation Process and Firestone Complete Auto Care are nearby to help with garage door and automotive services, respectively.