Extra Space Storage

4.8
472 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8569 Poplar Way in Highlands Ranch, CO today! Our large selection of storage units, drive up access, drive up units, climate controlled units, alarmed units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8569 Poplar Way, Highlands Ranch, CO
80130, United States

Hours

Reviews

4.8
472 reviews
5 stars
431
4 stars
19
3 stars
7
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Kevin and Anne, for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several reviews mentioned dissatisfaction with fluctuating prices and unexpected rate increases after initial rental periods.

Access and Security

While the facility is noted for its security features, some customers reported issues with access, such as malfunctioning doors and elevators.
  • KM
    Khalil McAfee
    2 days ago
    5.0
    Anne is wonderful! Made the experience easy and efficient. I can tell she cares about the property’s wellbeing. Constantly she’s going around checking on things and when you talk to her she’s very friendly. Moving in and out was very easy!
  • JA
    Jason Asmus
    Jan 2, 2026
    4.0
    It was ok, I don't like the fluctuating pricing, I like knowing what I'm paying every month! A little pricey for what you get, but all around wasn't bad.
  • ER
    Erickson Rodriguez
    Dec 26, 2025
    5.0
    Great place to store your valuables. Clean, safe and great customer service!
  • MM
    Magdalena
    Dec 17, 2025
    5.0
    Our experience with Anne, Arthur and Juan has been exceptional from the start. They have gone above and beyond to accommodate our needs, timeline, and concerns. We greatly appreciate the clear, promp, ease of communication, that we have had with them. The cleanliness, well lit areas, cameras, and the gated security which this facility offers, while still maintaining easy access to our unit has really been a game changer for us. Thank you!
  • CT
    C Thebeau
    Nov 10, 2025
    3.0
    Overall our experience was good, the storage unit was clean and easy to access. However, we were told from day one and as recent as 1 month ago when we knew we’d be vacating that there would be a prorating of our monthly fee. We vacated a full 2 weeks ahead of the next scheduled payment and then we were told “ no, we don’t prorate”. So if they end up renting the unit ( which we suspect they will, since they are at full capacity according to them) then in essence that is double dipping.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.