Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greeley, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,930 reviews
5 stars
960
4 stars
462
3 stars
184
2 stars
100
1 star
224
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customer experiences with staff are mixed; some employees are praised for their helpfulness while others are criticized for being unresponsive or rude.
Customer Service Issues
Numerous reviews highlight significant problems with customer service, including long wait times, unhelpful responses, and poor handling of complaints.
Product Availability
Customers appreciate the variety of products available, but there are complaints about items being out of stock or not matching online inventory.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery and Installation Problems
Many customers report issues with delivery and installation services, including delays and poor communication.
- DSDavid Schaaf1 day ago5.0Store is always neat and clean. Team members are friendly. I love the shopping app on my phone so I can find what I am looking for easily.
- AMAmanda MaddoxNov 10, 20253.0I went to Lowes to look at bathroom remodeling and I had some questions. I was in an aisle looking around for someone to help me. No one! Why is it so difficult for the employees to be there helping? Why does a customer have to go searching every where for help? Why don't they have people coming up to people asking if they need help? This would really be a great idea! Customer service!
- CBChristopher BriotteNov 1, 20254.0Its a lowes. Clean. Friendly professional staff.
- CLChris LillyOct 31, 20255.0Fantastic selection, friendly staff and they had everything I needed in one trip!
- TSTim SauceOct 15, 20255.0Scott at the pro desk was awesome!! Needed help tracking stuff down and he went above and beyond to help us out!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Greeley, CO?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Greeley, CO?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will also notify you of any changes to your order status.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa cards.
Are there installation services available at Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinets, doors, lighting, and more to assist with your home improvement projects.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your order history. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit before or after shopping at Lowe's in Greeley?
You can visit Freddy's Frozen Custard & Steakburgers for a meal, Dutch Bros Coffee for a beverage, or The G.O.A.T. Sports Bar to relax and enjoy a drink.
Are there any auto parts or repair stores near Lowe's Home Improvement?
Yes, AutoZone Auto Parts and Jiffy Lube are nearby for your automotive parts and repair needs.
How can nearby services like Blue Rhino Propane Exchange be useful to a Lowe's customer?
Blue Rhino Propane Exchange nearby provides convenient propane refills that complement purchases like grills and outdoor equipment from Lowe's, making it easy to maintain your outdoor living space.