Lowe's Home Improvement

3.9
2376 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Grand Junction, CO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2525 Rimrock Avenue, Grand Junction, CO
81505, United States

Hours

Reviews

3.9
2,130 reviews
5 stars
980
4 stars
547
3 stars
206
2 stars
117
1 star
280

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences, including unhelpful staff and rude interactions.

Employee Helpfulness

While some customers praised individual employees for their helpfulness, many expressed frustration over the lack of available assistance and long wait times for help.

Product Availability

Customers noted a good selection of products, but there were complaints about stock issues and the inability to find items that were supposedly in stock.

Installation Issues

Several reviews highlighted problems with installation services, including delays and poor communication, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service.
  • PL
    Patricia Lopez
    Jan 4, 2026
    5.0
    We had the best experience at our local Lowe’s over the weekend. There was a pair of electric pruners that hadn’t been restocked in a while, and Parker and Cohen were very patient and helpful. They helped us over several hours and helped us get the pruners we wanted. Thank you, Parker and Cohen, for helping us and being so patient with us!
  • BS
    Bill Sant
    Jan 2, 2026
    4.0
    Like shopping there, but seems like carrying less products and totally understaffed!!!
  • AJ
    Alpha John
    Dec 13, 2025
    1.0
    A bunch of old people who don't serve you, terrible customer service, and they don't have all the brands on the market either.
  • CN
    Craig Newman
    Dec 4, 2025
    1.0
    Mill Works department dropped the ball 3 times. They under charged me twice which resulted in the transaction was cancelled. They had to special order a simple 3.0 door which got lost with Boisce Cascade only to be lost. After 3 months of excuses I am taking my business somewhere else.
  • SS
    Sarah Spivey
    Dec 1, 2025
    5.0
    Some stores just need recognition for being amazing. We have now been in GJ for a month, and I have had several interactions as we are remodeling our new to us house. First, the flooring guys (I think Deondre and Steve?) were above and beyond helpful. They helped me put together my first pro order and enjoy the benefits of. Next the paint department...Nick and (I believe) Mike? made my day on Black Friday. They were slammed and still made time to help me with my paint type selections and get all 5 colors mixed in a timely manner while also dealing with the Black Friday madness. My last shout out goes to Cherrill and her team in Order pick ups. Friendly, helpful and even helped me get all the materials packed in the car. And to the young man who pointed me in the direction of Boot Barn...Thank you.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.