Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Grand Junction, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,124 reviews
5 stars
980
4 stars
543
3 stars
205
2 stars
117
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Quality
Several reviews highlighted issues with product quality, particularly with appliances and flooring, leading to dissatisfaction.
Employee Helpfulness
While some customers praised individual employees for their helpfulness, others noted a lack of available staff to assist when needed.
Installation Issues
Numerous complaints were made regarding installation services, including delays and poor execution by third-party contractors.
Store Organization
Customers expressed frustration with store organization, including difficulty finding items and long wait times at service counters.
- MGMark Gregg3 days ago1.0My complaint is not with Lowes, it is with GE Profile appliances! We purchased high-end appliances, all GE Profile, and they have been a nightmare!!! The Refrigerator model # PVD28BYNHFS has not worked properly from day - 1. When you close the freezer drawer it BLASTS (PUKES, DISGORGES) water all over the floor from the ice dispenser. They have worked on it twice with no resolution. The dishwasher tub leaks from a seal in the bottom and did 20 k worth of damage to our hardwood floor. It is model # PDT755SYV1FS. These are new, warrantied products that have serious problems. Avoid them like the plague.
- KBKevin BrockNov 14, 20251.0Pretty crappy store management sucks when brought to the counter they offer bulk discounts but do not stock bulk amounts so when you have to buy two different types, they do not give you the discount. Sounds like a pretty shitty way to do business.
- RFRobert FullerOct 31, 20255.0Need to load some cement bags at the busy pro side of the store. Forklift driver brought the whole stack to the back of my truck and another employee helped load. Awesome timesaver for me. Much appreciated, felt sorry for the forklift driver because he had a Miami dolphins hat in and they suck :)
- MKMark KernOct 22, 20251.0One of the worst stores to ever get any appliances from we got a brand new washer that they installed come to find out incorrectly and then it was completely put off when we called they just didn't put our order in to get it fixed and once it was fixed they fix it wrong again our brand new washer is already had internal damage to a guaranteed definitely a waste of $700 customer service was horrible they wanted to offer me a $20 online discount on something I buy as my inconvenience fee for it once I had to you know make a claim for the thousands of dollars worth of clothes they destroyed in this process I highly recommend any and everybody to go to Home Depot or ANYWHERE ELSE!!! O AND THEY HIRE A DIFFERENT COMPANY TO INSTALL TO PUT BLAME OFF TO AVOID HAVING TO ACTUALLY FIX THEIR PROBLEMS
- MBmarsha bolenOct 15, 20251.0Not a good place to make big purchases. Bought our floor there, basically didn't have many options with people the would lay flooring on slab. So we worked with the flooring department and They were great, but then the problems started. The company they go through to do the installs is Kluge Bros in Commerce City. Their installer showed up and stated they couldn't install the floor, because it wasn't leveled correctly. So they stated they could level it but it would cost us $1,000.00 for them to do the work. We had been on the concrete floors for over 3 months, so we felt we had no choice. They took less then 3 hours and left. Came back the next day and started laying the floor. There was a huge scratch where they moved the refrigerator and another piece that had curled on the end. They didn't finish and of the thresholds and I pointed out a piece that was missing. I called Lowes and they had the Flooring company call me. The same person came out and fixed the one plank and the other scratch. When he left we didn't notice another scratch because the light wasn't on it when we looked. He said he would fix it. Then the appliances were delivered and I told them to be careful of the flooring. They left and with the light on, they left many scratches in front of the refrigerator and the stove. Again I called lowes and the sent me to the insurance company for the flooring. They wanted 3 bids for the repair. I tried to get 3 companies out but no one would touch it. So, I called a manager at the store numerous times and finally got one to respond. She called the company they use for the appliances and I was told to call Steve the owner. So I did and he asked me if I had a person that could do the work and I told him the company that lowes uses was in the house, so they talked and agreed to a price to repair the floor. At this point no one told me I needed to go back to the Flooring company that had the contract with Lowes. So no one will fix this mess, and Kluge Bros stated that since I went out on my own (which I didn't, I did what the manager told me to do) I wasn't under warranty. So I have to pay for the repairs. I sent an email to Steven Markert, manager with the proof that Grand Valley Delivery, LLC (which is the company that does the appliances for Lowes) paid for the repair of the floor. Unfortunately the company that works for the contracted company Lowes uses, didn't complete the job. So, we spent $25000.00 on our flooring and it still has the damaged that was done, and we are told we are not in their warranty, because we didn't use the company that had the contract with Lowes. Lesson: We just moved here Jan, I guess we should have looked harder for a company that would respect that we were the customer, didn't receive training as to how to know what to do when we were purchasing items from Lowes. Shame on us! Don't make the same mistake we did. By the way, the company that worked for Kluge Bros quit! Speaks volumes
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Grand Junction, CO?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Grand Junction?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain days.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account, and you'll receive email updates if there are any changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by initiating the process in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's in Grand Junction?
Yes, a wide range of installation services are offered including appliances, flooring, cabinetry, doors, faucets, lighting, and more.
Where is Lowe's Home Improvement located in Grand Junction?
Lowe's is located at 2525 Rimrock Avenue, Grand Junction, CO 81505.
What nearby places can help with my home improvement needs after visiting Lowe's?
Nearby helpful places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Lowe's ProServices for additional building supplies.
Are there nearby shopping and dining options near Lowe's in Grand Junction?
Yes, you can visit Rimrock Marketplace for shopping, Dollar Tree for discount items, or enjoy a meal at Red Robin Gourmet Burgers and Nothing Bundt Cakes close to Lowe's.
Can customers easily access Lowe's if coming from nearby transit or amenities?
Yes, Lowe's is near various retail and service centers such as The UPS Store 5741 for shipping needs and Walmart Pharmacy for pharmacy services, making it convenient for customers running errands.