Find everything you need for home upgrades at Lowe’s in Glenwood Springs, CO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service, with many customers experiencing long wait times, unhelpful staff, and lack of communication regarding orders and deliveries.
Product Availability
Customers frequently reported issues with items being out of stock or not available as advertised, leading to frustration and wasted trips to the store.
Staff Attitude
While some employees were praised for their helpfulness, many reviews noted a general lack of care and professionalism among staff, with instances of rudeness and indifference.
Delivery Issues
Multiple customers expressed dissatisfaction with delivery services, citing delays, missed appointments, and poor communication regarding their orders.
CD
Carrie Douglas
3 days ago
4.0
Went into Glenwood Lowe’s to resolve a delivery issue, fully expecting to cancel the order after taking multiple days off work for a delivery that never came. Colin was kind, validated my experience, and took responsibility for Lowe’s mistake, which gives me some hope for the Glenwood store. Five stars for Colin; four stars overall since I’m still waiting on the delivery. Grateful for his professionalism and acknowledgment of the issue especially after other interactions the blame was placed on me. Huge thank you to Colin because kindness goes a long way in someone’s day.
SH
Savana Hatch
4 days ago
5.0
BIG thank you to Garrett & Chase for all of their assistance & professionalism while helping me with my kitchen remodel! I felt valued as a customer & they both helped me save money! Great work guys!
*UPDATE* The delivery of my order was awesome as well! Chocho & Pikachu were so efficient & respectful! Thanks for everything to everyone involved!
MC
Matthew Conner
4 days ago
5.0
Antonio was very helpful. He not only helped me locate what I needed but when they didn’t have it gave me options that could work instead. Very friendly and knowledgeable.
CB
C&K Bernat
Jan 5, 2026
1.0
I will share a review when I finally receive the door we ordered in September. Do not order from here.
GH
Gary Haas
Jan 1, 2026
1.0
If I could give zero stars, I would.
My experience with the wall oven I purchased from the Glenwood Springs Lowe’s has been an absolute nightmare from start to finish.
I have spent over 50 hours on the phone trying to get this installation issue resolved. The installer they contracted—CRST—left the oven sitting directly on the power cable, not flush with the cabinet, and clearly unsafe. And the door of the oven when opening hits and has cracked my counter. We have photos documenting everything.
Lowe’s sent the installer back out, but he refused to fix the problem. When I asked why he was even there if he wasn’t going to address the issue, so I escorted him out of my house. Completely unprofessional. Months later, I’m still waiting—essentially for hell to freeze over—for anyone to take responsibility or provide a real solution. No follow‑through, no accountability, no urgency. No oven for Thanksgiving, Christmas, or new years.
Shame on the Glenwood Springs Lowe’s.
I hold the store manager, Ian, fully responsible for allowing this situation to drag on and for failing to ensure basic customer service and safe installation practices.
CRST, the installer they use, is an absolute joke.
I will never purchase another appliance from Lowe’s
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Glenwood Springs?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers & dryers, and windows & doors.
What are the store hours for Lowe's Home Improvement in Glenwood Springs?
The store is open Monday through Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with some closures and reduced hours.
Does Lowe's Glenwood Springs offer delivery or in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What brands are available at Lowe's Home Improvement store?
Lowe's carries many popular brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Samsung, Whirlpool, and more.
How can I check the status of an order I placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates when your order status changes.
What payment options does Lowe's Glenwood Springs accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's, and what is the return policy?
Most items can be returned within 90 days. Returns can be started online for orders from Lowes.com or in-store with proof of purchase.
Are there dining options near Lowe's Home Improvement in Glenwood Springs?
Yes, nearby dining options include Culver's of Glenwood Springs Colorado, Chili's Grill & Bar, Pizza Hut, and It's Just Wings, perfect for grabbing a meal before or after shopping.
Where can I find propane exchange services near Lowe's in Glenwood Springs?
Blue Rhino Propane Exchange is located nearby, offering convenient propane exchange services close to Lowe's store.
What are some nearby amenities that customers might find useful when visiting Lowe's Glenwood Springs?
Nearby amenities include Minute Key for locksmith services, Starbucks for coffee, Target Store Glenwood-Springs for additional shopping, and Glenwood Meadows Dental for dental services.