Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Glenwood Springs, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
215 West Meadows Drive, Glenwood Springs, CO
81601, United States
Hours
Reviews
3.5
1,001 reviews
5 stars
416
4 stars
197
3 stars
98
2 stars
52
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers unable to reach staff for assistance, receiving unhelpful responses, or experiencing rude behavior from employees.
Delivery Issues
Many customers reported significant problems with delivery and installation services, including delays, cancellations, and lack of communication regarding their orders.
Product Availability
Customers frequently noted that items advertised as in stock were often unavailable in-store, leading to frustration and wasted trips.
Mixed Employee Experiences
While some employees received praise for their helpfulness and knowledge, many others were criticized for being unresponsive or unprofessional.
Store Organization
Several reviews mentioned that the store was cluttered and disorganized, making it difficult for customers to find products.
- RSRobi SifersNov 13, 20255.0Cyra was awesome! She helped me with my questions and made sure I got exactly what I wanted. She went above and beyond! Justin also helped load up my truck and he was efficient and friendly. Overall, I had a great experience!
- PLPeter LyonsNov 2, 20251.0Seems like the store could offer store credit for a return from the day before without receipt. Don’t need people to recite the policy. Just wishing to exchange 20 dollars in product on a $400 purchase. Customer service seems not interested in our feedback. Not helpful I will drive to Home Depot going forward. Actually it turns out she had the reciept. Would not let her do an exchange! Ridiculous!!
- ALAnn LeeOct 24, 20255.0Manager Philina was amazing helped me to the fullest went above and beyond...had to go through 3 managers to find one who knew what they were doing
- LBLiz BishopOct 24, 20251.0⭐ 1 Star (if I could give zero, I would) We ordered a dishwasher from Lowe’s over a week ago for delivery and installation. It has been an absolute nightmare. The installation department can’t get in touch with the installers and it’s been three days of this with no progress. I tried calling the store directly for over two hours and not one person answered. So I finally drove down there and have now been waiting over 30 minutes. Employees are walking around saying they can’t help and to go to appliances. When I get to appliances, the phone is ringing off the hook and no one answers it. I just want to schedule a delivery and we will have our handyman install the dishwasher. When someone finally did stop to help, they disappeared to move another customer’s dishwasher to their car. Why do three employees need to move one dishwasher on a dolly while customers are left standing there waiting for help? Update: it’s been over an hour. Still no help. One guy said “I’ll be right with you,” then spent over 30 minutes explaining warranties to a couple for a vacuum. They ended up not buying. I cancelled our order. The employee never came back. WORST STORE EVER. DO NOT BUY APPLIANCES FROM THIS LOCATION.
- TMTamara MossOct 20, 20251.0Very unorganized, never have the items they say they have available online in the store. If you can find someone to help they don't usually have an answer and don't really care. If we had other options we would not go back. Very Very disappointed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Glenwood Springs?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers & dryers, and windows & doors.
What are the store hours for Lowe's Home Improvement in Glenwood Springs?
The store is open Monday through Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with some closures and reduced hours.
Does Lowe's Glenwood Springs offer delivery or in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What brands are available at Lowe's Home Improvement store?
Lowe's carries many popular brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Samsung, Whirlpool, and more.
How can I check the status of an order I placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates when your order status changes.
What payment options does Lowe's Glenwood Springs accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's, and what is the return policy?
Most items can be returned within 90 days. Returns can be started online for orders from Lowes.com or in-store with proof of purchase.
Are there dining options near Lowe's Home Improvement in Glenwood Springs?
Yes, nearby dining options include Culver's of Glenwood Springs Colorado, Chili's Grill & Bar, Pizza Hut, and It's Just Wings, perfect for grabbing a meal before or after shopping.
Where can I find propane exchange services near Lowe's in Glenwood Springs?
Blue Rhino Propane Exchange is located nearby, offering convenient propane exchange services close to Lowe's store.
What are some nearby amenities that customers might find useful when visiting Lowe's Glenwood Springs?
Nearby amenities include Minute Key for locksmith services, Starbucks for coffee, Target Store Glenwood-Springs for additional shopping, and Glenwood Meadows Dental for dental services.