Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fountain, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,440 reviews
5 stars
1,246
4 stars
574
3 stars
214
2 stars
118
1 star
288
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Product Issues
Several reviews highlighted problems with damaged or defective products, leading to dissatisfaction with the purchasing experience.
Store Organization
Customers appreciated the cleanliness and organization of the store, although some noted issues with stock availability and employee assistance.
Return Policy
The return policy received criticism for being inconvenient, particularly regarding exchanges and refunds for damaged items.
Employee Training
There were multiple mentions of employees lacking knowledge or training, leading to customer frustration and poor service experiences.
- EGEstevan Gaitan3 days ago5.0"⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10 experience! Monica at Lowes Garden Center went above and beyond to help me find the perfect plants. Her knowledge and enthusiasm were truly impressive! She took the time to understand my needs, offered expert advice, and even showed me some hidden gems in the nursery. Monica's friendly and patient service made the whole experience wonderful. She made sure I left with everything I needed and even gave me some great tips for plant care. Thanks, Monica, for making my plant shopping trip a success! You're a true asset to the Lowes team!"
- BPBryanna PhillipsNov 8, 20255.0Sam and Chris were superb! They went above and beyond to help us locate an item after the last one wasn’t where it was supposed to be. Hats off to those guys for their patience, professionalism, and great customer service!
- MHMichelle HarrisNov 5, 20252.0The store carries a fair amount of merchandise, everything is accessible. However I find it unacceptable that this store has all the things you need to repair or replace almost anything. The bathrooms are atrocious. Female bathroom has 3 working barely stalls, with toilets covered with trash bags but no one is coming to fix it. Doors hanging off, sinks don't work, paper towels are never stalked. I've seen mice in there too .The mice are completely comfortable doing whatever they wish in the store... So comfortable they are out and about during the day. They have drop ceilings in office and break room areas. Smells like 50 million dead bodies of mice... They had to toss their staffs refrigerators, all water dispensers... You do have access to bottled water though and that's amazing. Just be mindful, they removed the staffs snack options because of the mice... Don't forget that part when you buy candy or snacks. The mice HAVE gotten in to those as well. Ive witnessed supervisors treat workers pretty terrible. But what can you expect from 15.30 an hours, I guess. They desperately want you to get one of their Lowe's credit cards brought to you by synchrony bank with an apr of 31.99% minimum. 36.99% if you're late with payment. They actually write up and fire associates for not getting more people signed up on that credit. I always thought Lowe's was a happy place, turns out I was wrong. If you're there for lumber, stone, soils, mulches, lights, you should be ok. Do not go checking out their sheds, no one stops homeless people from going in them so you will find bottles of human piss. Trash, needles, etc. Anyone in the garden area is amazing. Nice and helpful. The management of the store leaves a lot to be desired. They also treat their employees horrible. I witness a manager tell a worker if she was going to have an attitude she can just go home. That worker, was doing paperwork they gave her and she didn't immediately look up and say hi. But she got wrote up. Their shortest manager has the biggest threats. I heard him tell a Lowe's associate that if they did not get credit they wouldn't have a job much longer. Technically he said, you won't have a job come Friday if you can't get a card this week...I saw him do it to a couple people so more than once. I don't like shopping places that treat their employees like trash. Your employees are the reason the store gets opened and closed and operational. Managers just walk about issuing threats left and right to workers they'll be fired". I can't spent my money with these kind of people.
- ZRZaira RodriguezNov 4, 20251.0My husband goes to this store least 3 times a week. It’s the closest one to all the areas he services and our rentals. Some cashiers are very sweet and kind, specially the ladies. They go above and beyond on customer service. I wont say names, but a lot of the workers there are lazy and complain when they have to do their job. They say sarcastic comments or huff if they have to do a little more than the usual. Sometimes he buys a lot of material (pickets, tile, etc) and if they have to get a fork lift, oh lord, it’s like your asking them to WORK FOR FREE. It amazes me that he has to go there so often and instead of being treated in a polite way for being a regular customer, he doesn’t receive help from the staff.
- MRMelissa RobellardOct 21, 20255.0A huge thank you to Brittany and Peter for all their help today! We are so excited to get our new home appliances. We are beyond happy with our purchase and the wonderful customer service they provided. 😊
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fountain, CO offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the Lowe's Fountain store hours?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Fountain location offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services at the Fountain, CO location.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging into your MyLowe’s account. You'll also receive email updates if your order status changes.
What services does Lowe's offer besides selling products?
Lowe's offers installation services for appliances, flooring, cabinets, and more, as well as free delivery, free haul away, easy returns, easy exchanges, and recycling programs for electronics, light bulbs, and batteries.
What payment methods are accepted at Lowe's in Fountain?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What nearby dining options are available around Lowe's Fountain store?
Nearby dining includes Dunkin' (coffee and donuts), Black Bear Diner (American and breakfast), Domino's Pizza, Wingstop, and Denny's, perfect for meals before or after shopping at Lowe's.
Are there nearby financial services near Lowe's in Fountain?
Yes, Chase Bank, Chase ATM, Navy Federal Credit Union, and Chase Mortgage are located nearby for your banking and financial needs.
Where can I get propane exchanged near Lowe's in Fountain?
Blue Rhino Propane Exchange is near Lowe's Fountain store, offering convenient propane exchange services for your outdoor grilling and other propane needs.
Does Lowe's provide assistance in languages other than English?
Lowe's in Fountain offers services in English and Spanish, with in-store translation services available for other languages.