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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the general access hours for the facility's gates?
The gates are accessible daily from 6:00 AM to 9:00 PM.
During which hours is the office open for customer service?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there any restrictions on items I can store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Please contact the facility if you have questions about specific items.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted payment forms include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Is there a long-term lease requirement for renting a storage unit?
No, rentals are on a month-to-month basis with no long-term obligations.
Can I reserve and rent a storage unit online?
Yes, you can reserve and rent a storage unit online at the facility's website, making the process fast and convenient.
Do you sell moving supplies and locks at the facility?
Yes, boxes, moving supplies, and locks are available for purchase on-site for your convenience.
What documentation is required to rent a storage unit?
A government issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional documentation.
Are there other self-storage facilities near US Storage Centers?
Yes, Stor-Mor Self Storage is nearby and also offers self-storage services, providing additional options for customers in the area.
What nearby businesses could be useful for construction or restoration services?
Nearby you can find Dohn Construction for architectural and construction services, Paul Davis Restoration for damage restoration, and Merit Electric for electrical contracting needs.
Are there any community or wildlife centers near US Storage Centers?
Yes, the Northern Colorado Wildlife Center nearby offers community services and a wildlife sanctuary, which could be a nice place to visit before or after your storage visit.