As the trusted home improvement store near you, Lowe’s in Fort Collins, CO offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service and unhelpful staff.
Delivery Issues
Numerous complaints about delivery and installation services, including wrong items delivered, delays, and unprofessional behavior from delivery personnel.
Product Availability
Customers frequently mention that the store often lacks the items they need, leading them to shop at competitors like Home Depot.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, others are criticized for being unknowledgeable about products.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
GL
Grant Landman
4 days ago
1.0
Super poor service in their kitchen appliances section they sold us a Samsung bespoke refrigerator and a absolute scam of a warranty that is sold at and by lowes and then you cant get any help from anyone in the store even on a minor issue pertaining to the warranty I will never buy another product from this store again!
TN
Travis Neal
Dec 28, 2025
2.0
Store never has what I need. I end up at home depot nearly every time to get what I need. Staff is not that helpful.
GF
George Floyd
Dec 27, 2025
1.0
Worst customer service I've ever had. Manager was rude beyond belief. If I were you I would stay away and shop at home depot or ace.
NM
Neal McAlister
Dec 19, 2025
5.0
Great pro staff
NN
Noneya
Dec 10, 2025
1.0
Super cool showing up an hour before closing time to hear over the loudspeaker that the store is closed. Really not that hard to list your correct hours on the most popular platform on the internet. SMH
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Fort Collins offer?
Lowe's offers a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, outdoor and gardening equipment, and more. They also provide services like appliance installation, flooring installation, and home repair assistance.
What are the operating hours for Lowe's Home Improvement in Fort Collins?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or modified hours.
Does Lowe's Fort Collins offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options does Lowe's Home Improvement in Fort Collins accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa payment methods.
Are there any Lowe's offers or coupons available through their app?
Yes, Lowe's offers coupons and savings through their mobile app, which is available on both Apple App Store and Google Play Store.
Where is Lowe's Home Improvement located in Fort Collins?
Lowe's is located at 4227 Corbett Drive, Fort Collins, CO 80525, USA.
What nearby stores and services can I find around Lowe's Home Improvement in Fort Collins?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, Sherwin-Williams for paint supplies, Staples for office and printing needs, and Sprouts Farmers Market for groceries.
How can nearby services like UPS Access Point and shipping partners benefit my visit to Lowe's?
Nearby UPS Access Point locations and shipping partners allow you to conveniently send or receive packages close to Lowe's, making it easier to manage shipping needs during your home improvement visits.
Are there any local attractions or retail stores near Lowe's in Fort Collins I can visit?
Yes, near Lowe's you can explore the Nike Factory Store for sporting goods, Cost Plus World Market and World Market for home décor and furniture shopping, or enjoy beauty and spa services at ELLE Beauty Bar and Sola Salon Studios.