American Furniture Warehouse

4.1
1686 reviews

About

Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreOutdoor Furniture StoreShelving StoreAmerican Furniture Warehouse
The Fort Collins American Furniture Warehouse store has easy access from I-25 and Highway 14. Our huge showroom provides the largest selection and best prices anywhere, anytime. We offer a white glove delivery service seven days a week to all of Northern Colorado. We have a vast selection of mattresses, dining room sets, sofas, loveseats and home office furniture in stock for immediate pick-up. We have a rental truck on site for a small fee. There is currently a bilingual salesperson on staff for our Spanish-speaking customers. The Fort Collins AFW prides itself on the most pleasant and honest shopping experience anywhere in Northern Colorado.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

American Furniture Warehouse
625 SW Frontage Rd, Fort Collins, CO
80524, United States

Hours

Reviews

4.1
1,576 reviews
5 stars
903
4 stars
330
3 stars
100
2 stars
66
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, with specific mentions of individuals who provided exceptional service.

Delivery Experience

The delivery team received positive feedback for their efficiency, professionalism, and care during the delivery process.

Product Quality Issues

Several customers reported issues with product quality, particularly with furniture durability and warranty claims, leading to dissatisfaction.

Shopping Environment

Customers appreciated the no-pressure shopping atmosphere and the wide selection of furniture available.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding customer service and product issues, indicating inconsistency in experiences.
  • JP
    John Pfeiffenberger
    5 days ago
    5.0
    Had to return a recliner because my wife didn't like it after we got it home. AFW allowed a return with no problem. Great prices at AFW and great customer service.
  • BP
    Brambo Parent
    6 days ago
    1.0
    Purchased this chair 6 months ago and completely fell apart. The chair came with a 1 year warranty and they will not warranty their POS chair.
  • BP
    Breck the Panther
    Jan 6, 2026
    1.0
    Ordered furniture, can’t get through to anyone on phone. A simple schedule online button would be fine. I can’t figure out what to do, I fought with the robot over the phone and lost. Sent an email, they told me to call the same number, stuck in a loop again. Crappy customer service on your “platinum delivery”. Which by the way was 1/3 of the cost of buying from AFW just to deliver a couple miles.
  • MK
    MONTY KING
    Dec 28, 2025
    5.0
    We had a genuinely great experience with American Furniture Warehouse from start to finish. The whole process felt smooth and easy, like it was designed by people who actually care about families and time. The store was simple to navigate, and we found exactly what we wanted without any stress. The sales team struck that rare balance of being helpful without hovering. No pressure, just support. Gene was especially fantastic. Knowledgeable, kind, and patient, the kind of person who makes you feel confident in your choices instead of rushed through them. The delivery team sealed the deal. Clear communication, prompt timing, and thoughtful updates through text and email meant there were no surprises, only smiles. They were in and out in under 15 minutes, respectful of our home and impressively efficient. This is a top notch, professional company that understands service is about people, not just products. Our family is incredibly happy with the comfort, the quality, and the warmth of the entire experience. We felt cared for, and that makes all the difference. Highly recommend.
  • LP
    Legendary Funko pop
    Dec 19, 2025
    5.0
    Came into the store looking for a new set of couches. Did a bit of research ahead of time. Found a wonderful associate to show us around. Her name is Amy K. No pressure, down to earth and funny. I’d recommend shopping with her and discovering all your options as you flow through the sales floor. We came back twice to look at the sets we had in mind and bought the set I picked prior to all the fun. But it sure was fun sitting on different furniture and looking around the sales floor. We also picked up a ton of accessories and pillows.

Frequently Asked Questions About American Furniture Warehouse

Where is the American Furniture Warehouse Fort Collins showroom located?

It is located at 625 SW Frontage Rd, Fort Collins, CO 80524.

What are the store hours for American Furniture Warehouse Fort Collins?

The store is open Monday to Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 7:00 PM.