Red Rocks Locksmith Evergreen

Reviews

• TA

  Taneli Alahuhta

  Sep 4, 2024
  1.0
  This is hands down the worst experience I have had with any buisness or service, however, I will try to be as fair/objective as possible. I asked for a quote regarding how much it would cost to get a duplicate key for my car. It is a Honda CR-V, doesnt get much simpler, cheaper, or generic. They asked me for a bunch of information and then I was told that they were not qualified to give me a quote on how much it would cost. So they transfered me to a "technician" and they were calling while driving. It was hard to understand a word they were saying, and they told me they would be at my house in 30 minutes. I was thinking that was weird but maybe they were close by and could inspect the car and tell me how much it would cost for a small fee of coming out (somewhat foolish, I should have known at this point that there was a misunderstanding). When they showed up about 45 minutes later they did not speak good english (not their fault) and they just started making keys for my car. Mind you, I asked for a quote, not for someone to just start doing it when I was blind to how much it would cost. Well I let them do it figuring I could just get it over with and that it probably won't cost that much. Around 2.5 hours goes by, I come back out, and I am told they were not able to make a key for my car (they said that it probably has to be done at a dealership), and they hand me a key that cannot start the car and it comes out to 70 dollars total. In all fairness they were kind enough to not charge the fee for coming out, and they were pretty respectful. Still not happy with what happened, we call back and tell them that we want a key that works and they agree to come by a few days later. Well they come by a few days later and they had gone to a Honda dealership to get a key that actually works and this time they got it done correct and efficiently. While this was great and all, it was 500 dollars for a key (no remote buttons) and once again, this is a Honda CR-V. I truly do believe the employees were trying their best to make things right and they cannot change what prices are, but this is a flagrant failure in managment and training. From the way I was not given a quote when I called, to the lack of knowledge about key duplication and insane price, this was quite terrible. I could have gone to the Honda headquarters in Minato, Tokyo for a cheaper key. Avoid this service for key duplication, you are better off going to the Honda dealer. They need to step up their game.
• MM

  MarkFresh

  Nov 12, 2019
  5.0
  Oren was awesome. He was here in 10 minutes and unlocked my car in 5. Great job. I highly recommend
• TL

  Tracy Landis

  Jan 1, 2019
  5.0
  Dor was really good and fast. I will definitely recommend him to friends and others

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