Create a home you love at the Room & Board storein the Cherry Creek North shopping district of Denver, CO. Our modern living, dining, bedroom, storage and outdoor furniture and unique home decor is timeless and durable. We offer free design help, full-service delivery and free returns. More than 90% of our items are made in the U.S. from top-quality domestic and imported materials. And we’re proud to be a Certified B Corporation™.
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and unresponsive employees.
Product Quality
Many customers appreciate the quality and design of the furniture, but there are significant complaints about quality control issues and durability of certain items.
Delivery Issues
Numerous reviews highlight frustrations with delayed deliveries and miscommunication regarding order statuses.
Store Experience
The store environment is generally described as beautiful and well-organized, but some customers experienced a lack of assistance from staff during their visits.
JK
Jayne Kinney
Jan 7, 2026
4.0
Very nice. Dreamy furniture. Friendly staff.
BB
Ben Brocious
Jan 3, 2026
2.0
I shopped Room & Board about a year ago before without issue. However, I have been less than impressed with my most recent experience. Their quality control needs some serious work.
I ordered a set of the Beam modular bookcases. Every unit I received had an issue with the finish or had a chip/dent/scratch. I waited two weeks over the holidays for them to be replaced. Every replacement unit had an issue! Customer service only offered a very small amount of compensation compared to what I paid. I had no desire to wait another two weeks for more damaged replacement units.
CS
Carrie Swartz
Dec 26, 2025
5.0
Quality furniture at excellent prices!
MM
Matt M
Dec 2, 2025
5.0
This is our second furniture purchase at this store, and although delivery is still pending, we want to express our sincere appreciation for Amber. She assisted my wife and me in selecting the perfect pieces for our home. Amber’s helpfulness, patience, and artistic perspective pleasantly stand out. Thank You!
JJ
James
Nov 3, 2025
5.0
We recently bought a Metro couch, Kate S. helped us throughout the entire process and she was amazing. She made the whole process painless. We went to 4 other furniture stores and we only found one other couch we liked there. But what the difference was to us was the support of Kate and Room & Board. She wasn’t pushy, was very knowledgeable and provided help when we were stuck between colors, length and 2 couches. Kates support was one of the main reason we went with Room & Board. Thank you Kate.
Where is the Room & Board store located in Denver?
The Room & Board store is located at 222 Detroit Street, Denver, CO 80206, USA.
What are the store hours for Room & Board in Denver?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Room & Board offer delivery services?
Yes, Room & Board offers delivery services including full-service delivery and in-store shopping options.
Can customers get free design help at Room & Board?
Yes, Room & Board provides free design services to help customers create their ideal home.
What types of furniture and home decor does Room & Board specialize in?
Room & Board specializes in modern, contemporary, and durable living, dining, bedroom, storage, and outdoor furniture, along with unique home decor.
What payment options does Room & Board accept?
They accept American Express, Discover, MasterCard, and Visa credit cards. They also accept checks and debit cards.
Is Room & Board a certified sustainable business?
Yes, Room & Board is proud to be a Certified B Corporation™, emphasizing sustainability and responsibility.
What nearby dining options are available around the Room & Board Denver store?
Nearby dining options include Gelato d'Italia ice cream shop, Cherish Spirits Lounge cocktail bar, Chill-In restaurant, Rodney's American restaurant, and Le Colonial French restaurant.
Are there nearby places to enjoy coffee or dessert near Room & Board in Denver?
Yes, Aviano Coffee, a coffee shop and bakery, and Gelato d'Italia, an ice cream shop, are located nearby for customers to enjoy before or after shopping.
What other furniture stores are located near Room & Board in Denver?
Nearby furniture stores include CODA Studio Denver and HW Home, offering additional options for home furnishings in the Cherry Creek North shopping district.
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