Brand Certified
International Hot Tub Company
4.8(278 reviews)
Certified by International Hot Tub Company • Mar 01, 2026
Business Details
1035 Zuni Street, Denver, CO
80204, United States
Certified by International Hot Tub Company • Mar 01, 2026
(303) 755-4772
Certified by International Hot Tub Company • Mar 01, 2026
About
Certified by International Hot Tub Company • Mar 01, 2026
Hot Tub Store
Location
Certified by International Hot Tub Company • Mar 01, 2026
Hours
Certified by International Hot Tub Company • Mar 01, 2026
Reviews
4.8
278 reviews
5 stars
256
4 stars
7
3 stars
5
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and helpful staff, particularly Joseph and Tracy, for their exceptional service and support throughout the purchasing process.
Product Knowledge
Staff demonstrated extensive knowledge about hot tubs and related products, effectively answering customer questions and providing tailored recommendations.
Delivery Experience
Many reviews highlighted the seamless delivery and installation process, with teams being professional, efficient, and attentive to customer needs.
Communication Issues
Some customers reported poor communication regarding order status and warranty processes, indicating a need for improvement in proactive customer updates.
Overall Satisfaction
Despite some service hiccups, the majority of customers expressed high satisfaction with their purchases and the overall experience at IHT.
- ABAshley BowenJan 17, 20265.0Incredible customer service and knowledgeable staff! Leilani helped me and she’s awesome!!!
- BRBen RuckerJan 7, 20265.0I’ve had positive experiences with my purchase and the expertise I’ve received in caring for my hot tub!
- RCRoger ChandlerDec 29, 20255.0Walked into the store, and found Joseph my original sales person. I was having issues with the remote control, and Joseph immediately helped, troubleshot and fixed my remote. It was a simple battery issue, but would not have found the problem with his help. Joseph Can't is awesome.
- AWAndrew WolffDec 27, 20255.0Joseph has been great to work with and super helpful getting us set up with a new hot tub!
- RGRobert O GallegosNov 20, 20255.0Bought my hot tub from Joseph, I had done some shopping around before I bought, but because of the courtesy service and discounts he gave me I had no choice but to make the purchase from him. I went back yesterday needed some advice on and issue I was having with the water & chemical ratio. He advised and took time to explain the problem to me, I ended up buying a $8.00 small packet to add to the water which took care of the problem I was having. Any other hot tub dealership would surely have had me spend well over 100 bucks. Thank You Again Mr Joseph Cantu
Brand Certified Facts from International Hot Tub Company
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Certified March 01, 2026Yext Knowledge Graph
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