Extra Space Storage

4.9
1327 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2950 W 96th Ave in Denver, CO today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2950 W 96th Ave, Denver, CO
80260, United States

Hours

Reviews

4.9
1,327 reviews
5 stars
1,267
4 stars
33
3 stars
8
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many specific mentions of employees like Justin, Kayla, and Destiny going above and beyond to assist customers.

Cleanliness

Customers frequently comment on the cleanliness and upkeep of the storage facilities, noting that the locations are well-maintained and orderly.

Pricing Issues

Several reviews express dissatisfaction with unexpected price increases after initial agreements, leading to frustration among long-term customers.

Positive Experiences

Many customers report overall positive experiences, highlighting smooth rental processes and effective assistance during move-ins and transitions.

Mixed Staff Experiences

While most staff interactions are positive, a few reviews mention negative experiences with specific employees, indicating inconsistency in service quality.
  • JJ
    Jason Johnson
    Nov 14, 2025
    5.0
    Wow! That was so easy and quick. I appreciate you making an annoying experience something that was not a big deal at all. Nice units!
  • PS
    Pat Skylar
    Nov 14, 2025
    5.0
    Although hidden behind 7/11 on federal, this storage space is a gem! Justin and Van do an incredible job. Very happy with my unit and the services I received.
  • SG
    Shy GUY
    Nov 14, 2025
    5.0
    Justin is an absolutely amazing manager! You guys couldn't be in better hands!
  • AW
    Anastasia Wentworth
    Nov 14, 2025
    5.0
    Good facility with good and helpful staff. Definitely would recommend!
  • FC
    Frances Carr
    Oct 31, 2025
    5.0
    Kayla is amazing! The movers that packed up my unit underestimated the size I would need and when I went to open it the door was stuck. This lady Hulked it out and helped us get it open enough to see what the problem was. She is also one of the sweetest women you’ll ever meet!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.