Service Quality
Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, particularly highlighting Josh and Dan for their quick and effective service.
Pricing Concerns
While many found the service affordable compared to competitors, some customers expressed dissatisfaction with unexpected price increases and additional fees during service.
Response Time
The business received positive feedback for their quick response times, with many customers noting that technicians arrived promptly and completed jobs swiftly.
Customer Experience
Several reviews mentioned negative experiences with customer service, including issues with communication and perceived pressure tactics for upselling services.