Do not buy anything from Lazyboy, they are terrible, and this store is the worst.
Order 2 chairs 7 weeks ago, they were to be delivered, it was for a time I was unavailable, so I call to reschedule, was told a different time that I was available so didn't reschedule. They arrived outside of that window, so missed delivery, call to reschedule, but you can't do that the same day because of a poorly thought out system. Called back next day for delivery, had to wait 2 more days for delivery. fast forward to the delivery, chairs showed up with grease stains, so rejected the delivery, called the store, they can't do anything until chairs back at warehouse, well again 2 days later was supposed to receive a call from the store for next steps, but no call. Called store next day, and they can't do anything, must wait longer until Manager can call me next day...
beyond frustrating, and best part will need to wait another 6-8 weeks for the order to be remade, this is the worst.
Quality: zero starts
Customer Service: zero stars