La-Z-Boy Centennial

4.6
1157 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Centennial
8901 E County Line, Centennial, CO
80112, United States

Hours

Reviews

4.6
1,157 reviews
5 stars
927
4 stars
113
3 stars
45
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, noting their knowledge and no-pressure approach.

Delivery Issues

Some customers experienced delays and miscommunication regarding delivery dates, leading to frustration.

Product Quality

Customers generally expressed satisfaction with the quality and comfort of the furniture, although a few mentioned concerns about pricing and durability.

Store Experience

The store environment was described as clean and well-organized, with a good selection of products available for customers to try.
  • BD
    Becky Delk
    3 days ago
    5.0
    The salesman was very informative about everything. I was pleased with the service that I got.
  • AM
    Adora Miller
    Jan 3, 2026
    5.0
    We were shopping for a new couch and loveseat and worked with Tiffany, She was excellent to work with. She gave us time to look around and sit on the furniture without being pushy. Found a living room set that we really liked and are so excited. As we had looked other places for something that we liked and did not find anything. Would definitely recommend La-Z-Boy if you’re looking for furniture.
  • JA
    Jenny Avery
    Jan 2, 2026
    1.0
    So far, not great experience here. Took forever to get our sales person to call us back and now I'm getting hassled by the company to rate my experience and the furniture, which I haven't even received yet. I've let them know that I haven't received it and to stop sending me this messages to no avail.
  • CR
    Connie Russell
    Dec 13, 2025
    4.0
    My sales person, Will, was great. He has a very "no pressure" approach, which I personally really appreciate. I didn't make a purchase on my first visit as I was moving and needed to measure my new space first. In that time, La-Z-Boy started running a great sale, and Will called me to let me know... but again in a very no pressure, just letting you know, way. I returned to the store and made my purchase. My sofa was finished and ready for delivery 2 weeks earlier than the start range of delivery that I was initially given. Delivery was fast, easy, no fuss. They were on time and had my sofa moved in and set up within 15 minutes. My ONLY complaint, is the strong chemical odor that the sofa gave off for a solid month after delivery. Based on a lot of research, I'm not sure that's avoidable, unless you spend 3 times the amount. Overall, I'm incredibly happy with my purchase, and the service received. I purchased the Apollo power reclining sofa. It's beautiful, on the firmer side, but still very comfy.
  • MB
    Michelle Bauer
    Dec 9, 2025
    1.0
    "bargain" but please do your research! She said she was saving me money by giving me delivery half off during Black Friday when it was already FREE DELIVERY!!! Then twice they didn't have the chair/fabric and I wound up driving back and forth picking something new. Then they tried to overcharge me $600 on the third/final visit! This all began on Black Friday so they were supposed to honor that price but after I called around they were over charging me $299 PER CHAIR!!Meanwhile we've lost 3 weeks of production!!!! THEY ARE CROOKS!!!!! No wonder their reviews are "2" stars!!! The manager Taylor is of no help either and has an "I don't care" attitude & would highly benefit from some management training! STAY AWAY FROM HERE!!!!

Frequently Asked Questions About La-Z-Boy Centennial

What kind of furniture products does La-Z-Boy Centennial offer?

La-Z-Boy Centennial offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Centennial?

La-Z-Boy Centennial is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 18:00 PM.