Brand Certified
Lowe's Home Improvement
4.0(1400 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1360 New Beale Street, Castle Rock, CO
80108, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(720) 239-0355
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CO-Castle-Rock/2274
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Castle Rock, CO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,400 reviews
5 stars
776
4 stars
286
3 stars
111
2 stars
61
1 star
166
- JJJoniFeb 24, 20265.0The assistant store manager, Troy, could not have been more helpful last week. I had ordered doors and they had come without a part that I needed. Once I found the parts, he made sure that I did not pay for them. He was all about making sure I had what I needed!
- DPDevon PinkstonFeb 7, 20265.0Austin was an absolute stud. The other guy that assisted me was so open to getting me the item I was looking for also and both helped so willingly - thanks a lot guys.
- SWScott WeJan 31, 20261.0They told me to call them based upon my last review so I did and they decided to waste 20 more minutes of my time to tell me the exact same thing that the store said that it was over 90 days and that’s the only reason why they won’t return it so I hope everyone does not have a project that lasts more than 90 days because you’re just SOL!
- RRRay RamirezJan 28, 20265.0I went to the one in Parker but they were out of the water filter I needed, so I ask the appliance clerk if he could look up another store that had one and he told me that the Castle Rock store has them so I ended going out there. Customer Service at both stores were excellent
- JBJosh BorgsmillerJan 9, 20261.0APPLIANCE BUYER BEWARE: Do not buy any appliances from this location. I just purchased a brand new Maytag washer and dryer and within a day of delivery, the washer was leaking from the drum and the dryer had a failing circuit board. They only offer a 48 hour return window before defaulting to manufacturer warranty. Luckily both failed within that window, so I was able to get a full refund and return on two somehow defective units. Let me be clear, Luke and any other associate I've talked to have been amazing, but the quality of the products that Lowes sells are not worthy of the same praise. It's also clear from other reviews that this store has a serious quality control issue with other appliances. I do not recommend any appliances from this location. UPDATE: I called the number provided in this review's response and they could not find any record or offer me any assistance. It's simply the normal corporate phone number. The replies to any of these reviews are likely fake and lead nowhere. I highly recommend Best Buy for your appliance needs.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Castle Rock?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage solutions.
What are the store hours for Lowe's Home Improvement in Castle Rock?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's in Castle Rock offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What is the return policy for items bought at Lowe's Home Improvement?
Most items can be returned within 90 days. Online returns can be started through your Order History before shipping items back. In-store returns require a proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Castle Rock?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services for appliances, blinds, cabinets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring.
What nearby dining options are available near Lowe's Home Improvement in Castle Rock?
Nearby dining options include QDOBA Mexican Eats, Freddy's Frozen Custard & Steakburgers, Popeyes Louisiana Kitchen, Buffalo Wild Wings, Beau Thai II, Smoothie King, Starbucks, Potbelly Sandwich Shop, Qdoba, In-N-Out Burger, MAD Greens, McDonald's, and Press Waffle Co.
Are there any nearby retail stores adjacent to Lowe's Home Improvement where I can shop?
Yes, nearby retail stores include SKECHERS Factory Outlet, Hobby Lobby, Uniform Destination (clothing store), Ross Dress for Less, and Harry & David (gift shop and specialty foods).
What nearby services can customers access near Lowe's in Castle Rock?
Nearby services include Minute Key (key and locksmith), European Wax Center (beauty salon), Fine Nail Salon (beauty and spa), Hand and Stone Massage and Facial Spa, Supercuts (hair salon and barber), and GoodVets (veterinarian).
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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