Lovesac

4.6
168 reviews

About

Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you. Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial. Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.

Details

  • Wheelchair accessible entranceAvailable

Location

Lovesac
1 West Flatiron Crossing Drive, Broomfield, CO
80021, United States

Hours

Reviews

4.6
168 reviews
5 stars
137
4 stars
13
3 stars
3
2 stars
7
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing exceptional service.

Product Quality

While many customers expressed satisfaction with the comfort and design of the sactionals, some raised concerns about durability and issues with defective pieces.

Sales Experience

The sales process was generally described as low-pressure and informative, with staff providing detailed explanations and assistance without being pushy.

Delivery Issues

Several reviews highlighted problems with delivery, including delays, backorders, and lack of communication regarding shipping status.

Pricing Concerns

Many customers noted that while they loved the products, they found the prices to be high, leading to mixed feelings about the overall value.
  • GT
    Gabriela Tyler
    Dec 5, 2025
    5.0
    Ari from this store was absolutely the best. There are many options to customize couches and he was attentive and patient. He did not push us to buy anything we did not want and followed up with us to see if we were taken care of. Great customer service and products.
  • SR
    Stephanie Rosvall
    Sep 3, 2025
    5.0
    Incredible store! Love their concepts!
  • HL
    Holly Luebke
    Aug 12, 2025
    5.0
    LOVE my sactional!!! Going on 9 years and I've only had to replace a couple of seat cushion covers because my dogs' nails have snagged some stitching.
  • SW
    Stacie Willis
    Nov 17, 2019
    3.0
    Interesting idea.
  • VB
    Valerie Bennett
    Mar 27, 2018
    1.0
    I purchased a lovesac 16 years ago and loved it at first but lately it has really gotten flat, but I thought that’s ok they have a lifetime warranty right.... wrong!!!! I sent in my pictures and explained the problem and they said I had to have my receipt... after 16 years! I was told when I purchased it that my name and information was kept in a data base so I had nothing to worry about, the manager in the store told me no matter what happens even if it goes flat you just let us know. This company obviously does not take care of their long time customers and they don’t know what a lifetime warranty is! They don’t stand behind their product!

Frequently Asked Questions About Lovesac

Where is Lovesac located?

Lovesac is located at 1 West Flatiron Crossing Drive, Broomfield, CO 80021, inside Flatiron Crossing.

What are the opening hours of Lovesac at Flatiron Crossing?

Lovesac is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.