All Backyard Fun

Reviews

• TB

  Thomas Bernazani

  Nov 12, 2025
  5.0
  These fire pits are amazing. Putting it together was easy and the flame is beautiful. Had a small problem with the top. The warranty department was great, took care of the problem fast and efficiently with no argument at all. Would buy again.
• MP

  manoj prasad

  Aug 28, 2022
  2.0
  Allbackyard can only do so much. After many calls of going back and forth, we did finally got some credit back. Don’t buy Ratana products. They don’t stand behind there products. After about a year, the paint started to come off. See pictures. It is a lot worse now. Today we were going to remove the covered to wash but the fabric holding the foam has completely deteriorated. The foam has started to turn to dust. We paid about $7000 between the set and fire pit. My big issue is that Allbackyard, continues to sell their products.
• HB

  Heidi Bodady

  Dec 19, 2021
  5.0
  Our fire pit arrived earlier then expected and we got to enjoy it on our first Nebraska chilly day making smores with friends and family! Customer service was excellent and super helpful when we called them. We found it easy to assemble and referenced the youtube video when in question. Table was up and running in less than 10 minutes.
• DD

  Dean DiCarlo

  Apr 15, 2021
  2.0
  Wow, all i can say is ABF is the full package. The hammered copper firepit I ordered is beautiful. I had a warranty issue and I was dreading talking with them as this thing is big and heavy. They had me send pictures of the issue and in a day they had another replacement on the way. I used the same package to send it back and it literally could not have been easier. Beautiful products, fantastic employees who care about their customers AND reliable service and support when you need it most. Would definitely recommend All Backyard Fun to all of my friends and family. EDIT: one year later and the same problem occurred after my initial warranty claim but now it is out of warranty. attaching a ouple of updated pictures. customer service is still amazing but waiting to see how this is resolved. I'm very disappointed that these only seem to stay nice looking for a year. I followed suggestions to wax religiously and there was nothing that has been on this pit except sun. The copper has completely corroded and is pitting - it looks awful and I didn't even know that copper could do this. ABYF did send me some cleaner to try but it had no effect and now I've been told to wait a month to see if it improves. the copper is pitted and won't improve...will update on the resolution but even though it initially is one of the most beautiful pits you can imagine, I'd never order a copper one again. hoping that customer service can come through again because $3k for a fire pit that only lasts a few years is a bad deal.
• SN

  Shahrukh Nadeem

  Mar 22, 2021
  5.0
  Very good online store for backyard furniture

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