Extra Space Storage

4.7
732 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5815 Arapahoe Ave in Boulder, CO today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5815 Arapahoe Ave, Boulder, CO
80303, United States

Hours

Reviews

4.7
732 reviews
5 stars
661
4 stars
25
3 stars
7
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Geraldine and Peter, received high praise for being friendly, helpful, and accommodating.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected price increases after initial rental agreements.

Facility Condition

The storage units are generally reported as clean and well-maintained, although some concerns were raised about security.

Ease of Process

Customers found the rental process to be quick and efficient, with many appreciating the online reservation system.

Accessibility

The location is noted for its convenience and easy access, making it suitable for local customers.
  • KF
    Kimberly Fels
    4 days ago
    5.0
    The staff is super supportive and helpful. The location to me feels very safe good lighting. The only negative that I can say is price increases
  • SR
    Scott R
    Nov 15, 2025
    5.0
    I dont usually write reviews but my recent experience at Extra Space Storage on Arapahoe in Boulder deserves every word. My band had just disbanded out of nowhere leaving me scrambling to find a place any place to store all my gear. I walked in feeling defeated burnt out and honestly a little heartbroken. Everything felt like it was falling apart. Then I met Geraldine. From the moment I stepped through the door she completely changed the entire tone of my day and honestly my whole outlook. She greeted me with a warmth and professionalism that immediately cut through the chaos I was carrying. She didnt just help me find a unit. She listened she understood and she handled everything with a level of care and human connection that you simply dont see in customer service anymore. Geraldine made what shouldve been a stressful emotional task feel effortless. She walked me through options made sure I got exactly the right space for my equipment and treated me like a real person not just another customer rushing in at the last minute. By the time I left my attitude had flipped completely. What started as one of the roughest days Ive had in a long time ended with me feeling hopeful and grounded. If you need storage go to this location. If you want to feel like your situation actually matters ask for Geraldine. She turned a crisis into clarity and gave me a sense of stability right when I needed it most. There is hope on the horizon and it started right here.
  • IF
    Ian Fierman
    Nov 15, 2025
    5.0
    Geraldine was calm and very helpful with my needs today! I was very late on payment for my unit and had to pay a hefty fee, so she looked and got me a slightly discounted discount, which was very kind of her.
  • EJ
    Eric Stumon Jr.
    Nov 4, 2025
    1.0
    The front desk is so rude. They honestly make you feel like a huge problem. The staff manager at 5815 Arapahoe is literally the rudest of them all. They make it feel like they are a scam that prey on the vulnerable. Never ever working with extra space ever again.
  • MA
    Michael Angelovich
    Nov 4, 2025
    5.0
    Geraldine as always is amazing and helpful. She is an excellent representative of the company and probably the best employee o have ever encountered at a storage facility. The company is lucky to have her.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.