Lowe's Home Improvement

3.9
2474 reviews

About

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Find everything you need for home upgrades at Lowe’s in Aurora, CO, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4455 South Buckley Road, Aurora, CO
80015, United States

Hours

Reviews

3.9
2,279 reviews
5 stars
1,130
4 stars
544
3 stars
220
2 stars
109
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unresponsive.

Product Availability

Customers frequently report issues with stock levels and product availability, leading to frustration when items are not found as advertised.

Store Organization

Several reviews mention disorganization in the store, making it difficult for customers to find items and receive assistance.

Installation Services

Numerous complaints highlight poor experiences with installation services, including delays, miscommunication, and inadequate resolutions.

Positive Experiences

Despite the negative feedback, many customers express satisfaction with their shopping experience, citing helpful staff and a good selection of products.
  • RA
    Ruben Antonio
    4 days ago
    1.0
    Our recent experience with Lowe’s has been deeply disappointing and frankly disastrous. We ordered a door in July, only for it to arrive nearly two months late—and even then, it was the wrong door. We were told it would be corrected, re-ordered, and installed on a new date, which required us to rearrange our schedules, take time off work, and purchase paint to prepare. Today we were contacted yet again and told the installation would be pushed back more than two weeks. The repeated delays, poor communication, and lack of accountability resulted in wasted time, money, and frustration. After months of waiting and multiple setbacks, we ultimately canceled the order altogether. Based on this experience, we will not be returning to Lowe’s for any future services.
  • OU
    Original Undead
    6 days ago
    1.0
    Couple weeks ago I came here to buy a DeWalt drill. I stood in the tool department for some time... I eventually gave up. No one cared to try to help me, nobody was even in the department. I ordered a Milwaukee from Amazon, and boy that was so much easier, that's the route I'll be going from now on.
  • SB
    S is for snow B is for back
    Dec 27, 2025
    4.0
    Never found hardware cloth or much in the way of metal fencing. Typical Lowe's otherwise. Friendly employees willing to help.
  • MM
    M&M
    Dec 27, 2025
    5.0
    Victor (at checkout) was excellent in his service to us! He pointed us to a discount that was available for our purchase all while being professional and friendly. Give that man a raise! We shop here often and will definitely be back.
  • MM
    Michael Miller
    Dec 16, 2025
    5.0
    This store is my Disneyland lol. The associates have always been helpful and knowledgeable of the items I'm looking for! I definitely recommend this store to other's in need.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.