Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Aurora, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,266 reviews
5 stars
1,123
4 stars
542
3 stars
219
2 stars
108
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently reported issues with product availability and inaccurate stock information, leading to frustration.
Installation Services
Numerous complaints about installation services, including delays and poor execution, resulting in customer dissatisfaction.
Store Environment
The store is generally described as clean and well-organized, but staffing issues often lead to difficulty in finding assistance.
Pricing
Prices are perceived as higher than competitors, which has led some customers to choose alternative stores.
- RSRobert SanchezNov 2, 20255.0Good place.
- MCMichael CoyleNov 2, 20252.0I was at this store to get some cut to size wire rope for a broken garage door. I asked for 12’ since I measured the broken wire. I went to go put back a packaged wire rope that would have been too long. When I got back the employee was done. I went back to finish the repair and the wire rope was too short. OK maybe I measured wrong. I went back to the store and this time I asked for 13’. When the employee went to measure he used the markings on the floor. Well the markings start at 1’ and not zero. He was going to only give me 12’ until I pointed out the error. I now know why I was short initially, they only gave me 11’. Turns out they are potentially shorting everyone a foot on every cut when being measured on the floor markings. What a crappy way to make profit off of customers. I did move the display to see if there might be a starting zero and there was not one. Way to go Lowe’s, ripping off customers small amounts at a time so that we do not notice. This could have cost me double the amount as I had to go back and get double supplies. My advice would be to stay away from this Lowes store. I would definitely check other Lowe’s to see if this is isolated to just this store.
- RTRachel TanquarySep 25, 20254.0Good store. Good employees. Thanks lowes for always being available when I needed hardware store stuffs.
- LMLarissa MannSep 18, 20254.0Had what I needed thank you.
- DADoug ArterburnSep 18, 20253.0Employees just walk by you , help yourself find things. Not like the old days. Hi. ! Finding everything okay ? Should be a must
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Aurora, CO?
You can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, and windows & doors among others.
What are the store hours for Lowe's Home Improvement in Aurora, CO?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving Day and Christmas.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's Home Improvement offers both in-store pickup and delivery services for customer convenience.
Which payment options are accepted at Lowe's Home Improvement in Aurora?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What should I do if I want to return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. For in-store returns, bring proof of purchase to the customer service desk.
Are there any locksmith services near Lowe's Home Improvement in Aurora?
Yes, nearby locksmith services include minuteKEY, Minute Key, and InstaFob which can assist with your key and lock needs.
Where can I exchange propane near Lowe's Home Improvement?
You can exchange propane at Blue Rhino Propane Exchange, located near Lowe's in Aurora, CO for your grilling or heating needs.
What dining options are available close to Lowe's in Aurora, CO?
Nearby dining options include Happy China for Chinese cuisine and Pizza Hut for pizza, convenient for grabbing a meal before or after shopping at Lowe's.
What types of installation services does Lowe's Home Improvement offer?
Lowe's offers a variety of installation services including appliances, flooring, cabinets, carpet, countertops, doors, garage doors, gutters, HVAC, lighting, water heaters, windows, and more.