Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Aurora, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,192 reviews
5 stars
638
4 stars
255
3 stars
106
2 stars
56
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for being unresponsive or unhelpful.
Product Availability
Frequent complaints about lack of inventory and issues with product availability, leading to customer frustration.
Delivery Issues
Numerous reports of poor delivery service, including damaged items, missed appointments, and lack of communication.
Store Experience
Store cleanliness and organization receive positive feedback, but there are concerns about the availability of staff to assist customers.
Pricing and Selection
Customers appreciate the variety of products and competitive pricing, often preferring Lowe's over competitors like Home Depot.
- GWGrady WatsonNov 12, 20251.0Unless you can carry it out of the store, shop elsewhere! Had a terrible time with Lowes delivering a dishwasher we recently purchased, to the extent that after several delays we had to source it elsewhere and cancel our order. If you are looking for appliances do yourself a favor and steer clear!
- JSJoAnne SanfordNov 10, 20254.0Everyone I came across was very helpful
- MCMr. C.J.1Oct 20, 20251.0Still here and nothing the funny thing was that I ask for management and she came to me and I told her the situation and her response was that she never has seen me here before and I asked if that was a problem because I shop at all Lowe's that are around me and my projects. And as well the order company I brought them to Lowe's. But my regrets for this location,,👎👎👎👎
- RSReynaldo Adrian Gonzalez SanchezOct 20, 20255.0Buenos chicos 👦
- DCDrina CambriaOct 14, 20255.0Love their plant selection!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Aurora, CO?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and tools.
What are the store hours for Lowe's Home Improvement in Aurora?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM, with some adjusted holiday hours.
Does Lowe's offer installation services for products?
Yes, Lowe's provides various installation services such as appliances, countertops, flooring, cabinets, doors, garage doors, gutters, lighting, HVAC, water heaters, windows, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent for any status changes.
Does Lowe's Aurora offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Are there any nearby places where I can exchange propane when shopping at Lowe's?
Yes, the Blue Rhino Propane Exchange is nearby, allowing you to conveniently exchange propane tanks when visiting Lowe's.
If I'm visiting Lowe's in Aurora, CO, where can I find a nearby locksmith service?
MinuteKey and Minute Key, both key and locksmith services, are located nearby for your convenience.
Are there nearby services where I can relax before or after shopping at Lowe's?
Yes, Hand & Stone Massage and Facial Spa offers massage, skin care, and wellness services close to Lowe's.
What should I know about Lowe's return and exchange policy?
Most items can be returned within 90 days. For online purchases, returns can be started online, and in-store returns require proof of purchase at the customer service desk.