Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, with many specific mentions of individual salespeople who provided exceptional service.
Product Quality
The furniture quality received positive remarks, with customers expressing satisfaction with their purchases and the selection available.
Communication Issues
Some customers reported poor communication regarding delivery updates, which led to frustration despite overall positive experiences.
Shopping Experience
Many reviews highlighted a pleasant, low-pressure shopping environment, allowing customers to browse comfortably without feeling rushed.
Management Concerns
A few reviews indicated dissatisfaction with management's responsiveness and attitude, particularly in handling customer issues.
WD
Wesley Dixon
2 days ago
5.0
What an amazing day with Tre, Angel and Will. They helped us get our customized couch, kitchen table and area rug to improve the beauty of our home, side note thank you for being kind and encouraging to Amia which gave her the confidence to tell you Tre that “ you have great customer service” so thank you 🙏🏾.
SS
SunBlossom
3 days ago
5.0
Great furniture place with great people! Everyone was very friendly and helpful, especially Kevin who was very good at assisting us from the moment we walked into the store. Definitely a great place for getting furniture!!!
JH
Jane Horton
6 days ago
5.0
A very easy and painless shopping experience. Found what I was seeking to purchase and it will be delivered by the end of the week.
SF
Sara Field
Jan 1, 2026
5.0
Will and Kevin were amazing! They took their time and were very informative throughout our shopping process.
The promotions were amazing and the no interest financing is such a great option!
Would definitely recommend this location and team for others looking to furniture shop.
RM
Rick McCullough
Dec 31, 2025
5.0
Great selection. I needed some replacement chairs and they located my old order and matched the chairs. Cool, knowledgeable sales staff. Been buying from furniture row for a long time.
What types of furniture and home furnishings does Furniture Row offer?
Furniture Row offers a wide range including leather and upholstered furniture, dining and accent tables, sofas, recliners, bedroom furniture, home office furniture, and various home accents.
What are Furniture Row's store hours?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row provide delivery and financing services?
Yes, Furniture Row offers delivery and financing services to make your shopping experience more convenient.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
How can I contact Furniture Row for customer service?
You can reach Furniture Row's customer service via email at customerservice@furniturerow.com or by phone at +1 303-276-7532.
Are there any nearby furniture or mattress stores close to Furniture Row?
Yes, nearby places include Bedroom Expressions and Denver Mattress, which are also furniture and mattress stores that customers might visit to compare selections.
What nearby conveniences can I visit before or after shopping at Furniture Row?
Nearby convenience stores such as 7-Eleven, Circle K, and Stinker Stores are available for quick stops to grab snacks or fuel your vehicle.
Are there any nearby dining options near Furniture Row?
Casa Vallarta Express is a nearby Mexican restaurant where customers can enjoy a meal before or after shopping at Furniture Row.
What local services are available near Furniture Row?
Near Furniture Row, you can find services such as Euro Plumbing LLC for plumbing needs and Lavie Nail and Spa for beauty and wellness treatments.