Extra Space Storage

4.8
599 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 14500 E Crestline Dr in Aurora, CO today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, elevator access, military discount, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
14500 E Crestline Dr, Aurora, CO
80015, United States

Hours

Reviews

4.8
599 reviews
5 stars
539
4 stars
25
3 stars
6
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Yvette received numerous commendations for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciate the easy access to units and the convenience of the facility layout, including climate control and security features.

Pricing Issues

Some customers expressed dissatisfaction with pricing practices, citing experiences of unexpected rate increases after promotional periods.

Overall Experience

Many reviews highlight a positive overall experience, with customers feeling secure and well taken care of during their storage needs.
  • MD
    Marcus D
    2 days ago
    5.0
    Yvette was super helpful in getting me set up with the unit and gave a great tour!
  • AL
    Alyssa Landers
    Nov 11, 2025
    5.0
    Yvette and her dog Ares are wonderful! She was incredible and very thorough with her explanations of how to access our unit! 10/10 :)
  • KR
    karthik ravi
    Nov 8, 2025
    5.0
    The manager was very thorough and good at walking me through the process and how to get access to the app and the building!
  • GK
    G Kad
    Oct 27, 2025
    5.0
    Nina was wonderful helping us choose the size of our storage unit as well as walking us through the rental agreement. She also helped us with the unit in terms of using the lock and showing us the access to the unit . Overall, it was a great experience and I would highly recommend asking for Nina and using Extra Space Storage!
  • YS
    Yama S
    Oct 27, 2025
    1.0
    This place is shady. I had a unit in here for 5 years, and I moved out yesterday and realized that I was missing my brand new King mattress and 2-3 boxes containing expensive kitchen items. They did this under the pretense of inspecting (due to a fire/flood) and getting into my unit without my permission. The manager even acknowledges that there were some shady activities around the fire and inspection of units.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.