Extra Space Storage

4.5
173 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 50 S Havana St in Aurora, CO today! Our large selection of storage units, manager living on site, exceptional security, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
50 S Havana St, Aurora, CO
80012, United States

Hours

Reviews

4.5
173 reviews
5 stars
137
4 stars
17
3 stars
4
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Tony, Debbie, and Ariana.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases and lack of prorated refunds, leading to frustration.

Security Concerns

There were reports of break-ins and theft, raising concerns about the security of the storage units.

Mixed Experiences

While many reviews were positive, some customers reported negative interactions with management and issues with service.
  • LH
    Lachelle Hammond
    Nov 14, 2025
    5.0
    I had an amazing experience Albert helped me so much and he is a wonderful employee
  • AB
    alondra barron
    Sep 29, 2025
    5.0
    Good customer service, storage was nice and clean
  • HS
    Heru Setiabudi
    Sep 24, 2025
    5.0
    Very professional and helpful customer service in the phone also very nice manager onsite. Fast and easy process.
  • MM
    Mascorro Michell
    Sep 20, 2025
    5.0
    Debbie and Aldo are amazing! They turkey take care of their clients!
  • DT
    Des Truth
    Sep 17, 2025
    1.0
    They must have recently sold again... Rental rates just increased by approximately 73% going from $75 a month for a very small unit to $130 a month. They claim it's based on "fair market value". We'll be out before the end of the month. Not going to pay that large of an increase.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.