Arona Home Essentials Aurora

3.8
166 reviews

About

Furniture Rental ServiceFurniture StoreComputer StoreAppliance StoreElectronics StoreRefrigerator StoreBedroom Furniture StoreAppliance Rental ServiceArona Corporation
Arona - Lease to Own Retailer of Furniture, Electronics and Appliances. Come visit us at 1999 S Havana St in Aurora!

Details

  • Wheelchair accessible entranceAvailable

Location

Arona Home Essentials Aurora
1999 S Havana St, Aurora, CO
80014, United States

Hours

Reviews

3.8
166 reviews
5 stars
106
4 stars
11
3 stars
5
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication.

Delivery Issues

Several customers experienced problems with delivery, including missed appointments and delays, leading to frustration and dissatisfaction.

Product Quality

There are complaints regarding the quality of furniture, including issues with damaged items upon delivery and concerns about cleanliness.

Management Concerns

Customers expressed dissatisfaction with management changes and the handling of complaints, indicating a lack of consistency and accountability.
  • BA
    Brittany Anderson
    Jan 3, 2026
    5.0
    They helped me from my living room to my kids room and my room I love them for that
  • FH
    Fredalina Holden
    Jan 2, 2026
    5.0
    Great customer service. Get you in and out with no complications
  • TT
    Terry
    Dec 28, 2025
    5.0
    Happy and thoroughly Satisfied with the customer service from the entire staff at Arona/Havana. Thank You Christiana!
  • AR
    Alexandra Roberts
    Dec 16, 2025
    1.0
    Came inside the store and Ordered a sectional, a coffee table, 2 end tables, 2 lamps and a rug. They told me they were coming on 15th December. I stayed home all day waiting for them to show up. They contacted me at 4 PM after they told me (I was the FIRST delivery on the list from 9-11) telling me they couldn’t get a hold of me. I called the office and they tell me they were “trying to call me on multiple phones and I wasn’t answering.” That just doesn’t make complete sense at all! So I ordered all of that furniture and turned my phone off? Huh? Extremely unprofessional, especially because they won’t give me a refund for the items I bought and don’t have.
  • LA
    Lorena Aguon
    Dec 10, 2025
    5.0
    Great Customer service Keontae your so awesome. He helped with everything go check this place outgood quality stuff

Frequently Asked Questions About Arona Home Essentials Aurora

I have bad credit, can I still rent from you?

Yes! No credit is needed at Arona Home Essentials. Bad Credit? No Credit? No Problem?

Where are you located?

We have 52 stores in 9 states plus Puerto Rico.