The Aurora American Furniture Warehouse is your home for the largest selection of everyday low priced furniture in Colorado and the Denver metro area. Customers enjoy the largest selection of quality, stylish home furnishings and accessories at the lowest prices anywhere, anytime. What's more, AFW is known to have the largest selection of furniture under one roof in the United States - not just Colorado. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality, but also unbeatable savings on brand-name furniture. AFW has the largest in-stock selection of Ashley Furniture in Denver and entire state of Colorado. Stop by the Aurora American Furniture Warehouse and browse our huge selection of Bedroom sets, Dining Room sets, Sofas, Home Office Furniture, Entertainment Centers and so much more. We are proud to offer the best shopping experience in Colorado.
Many customers reported poor experiences with customer service, including long wait times, unhelpful responses, and lack of follow-up on issues.
Delivery Issues
Numerous reviews highlighted problems with delivery, including missed appointments, damaged items upon arrival, and failure to remove old furniture as promised.
Sales Experience
While some customers praised the sales staff for being helpful and knowledgeable, others felt pressured or ignored during their shopping experience.
Product Quality
Several reviews indicated dissatisfaction with the quality of furniture, citing issues such as items breaking shortly after purchase and poor assembly.
Positive Experiences
Despite the negative feedback, there were also positive comments about specific salespeople and the overall selection of furniture available.
JH
Jacob Hamilton
1 day ago
5.0
Shopping for a new mattress. Everything was lovely from beginning to end. The sales agents were helpful without being overbearing. And once we made up our mind, everything was arranged and handled speedily. And we found a high quality mattress for under half of what a competitor was offering. The delivery agents arrived close to the beginning of the delivery window, which is always nice. They were super friendly, worked quickly, and were very careful down the hallway and in the bedroom during delivery and haul out. Couldn’t ask for more. Thank you so much!
SP
sarath madhur padarthi
Jan 4, 2026
5.0
Such a good place to buy furniture they are really good at there prices and they have all ranges and only caveat is there 15% restocking fee if you want to return your purchased item.
Abdhulla is a great guy helped me with all the details in choosing my sectional.
CE
Christine Eze
Dec 29, 2025
2.0
This is the 3rd scheduled visit with AFW, with one cancellation due to the box frame already being torn which needed to be replaced from the initial delivery, and the lack of hardware/tools to change out the other bed frame’s white screws to the black screws as it should have been. For the second scheduled visit, I waited 2 hours into my 2 1/2 delivery window before I even got notified that the items were either already torn nor not on the truck for delivery. Now today on the second actual visit to my home, the hardwood/tools are still NOT available nor is this box frame completely rip free. I’m not satisfied with the lack of diligence and customer service on AFW’s behalf and continuing to come in and out my house with shoes on new carpet isn’t acceptable for me. I’m now exhausted with AFW and the continual attempts to fix things, and although I know that things happen out of our control from, I do; however, think that checking for the required items needed for delivery is bare minimum. You can’t beat the prices, but sometimes peace has no price tag and I would’ve preferred a higher price with better customer service. For this reason, although I need more furniture, I will NOT be buying from AFW.
CB
Crystal Biggers
Dec 23, 2025
1.0
If I could give them a ZERO I would.
My fiancé and I bought a Entire Bedroom set- priced over $2800.00. When they delivered the bedroom set it looked so nice, and we were happy. The delivery drivers put it up so quick, but unfortunately- they did not do their due diligence, in securing everything properly. needless to say, about 3 months in, the side rail on the left side broke, the screws came out and caused a crack where the screws were to go. someone came out a WEEK later and said "just put this wood filler on the holes where the screws go, let it dry and you can screw this back in"...... and left. well now we are at month 5, and the same thing happened, this time the crack in the side rails is worse!!! It looks terrible. My fiancé called 3 times, and was told someone would get back to him, NO ONE EVER DID!!! terrible customer service.
So, I finally called, and spoke to a person, who kept me on hold for well over 10 MINUTES, stating that she was trying to put in the order...I mean if it takes you 10 minutes to put in an order, you may be in the wrong department! Then she stated that they couldn't get anyone out here to fix or repair the issue until first week in January (maybe towards the end of the week) after that she proceeded to say well "UNFORTUNATLEY" we can repair it for you. what do you mean "Unfortunately" as if it is a problem, when this bed is still under the warranty. DO BETTER AFW!!! highly dissatisfied with this purchase, as well as the customer service representative!
JC
Janet Casabona-Benowitz
Dec 20, 2025
5.0
Purchased a beautiful leather reclining sofa yesterday in the Aurora CO warehouse.
We most appreciated a salesperson didn't approach us as soon as we walked in.15 minutes later Abdullah helped us .He is wonderful.Pleasant, knowledgable.
Sofa arrived 2 days after purchase.
We like it very much.Thank you
Frequently Asked Questions About American Furniture Warehouse
What types of furniture can I find at American Furniture Warehouse in Aurora?
You can find a wide range of furniture including sofas, loveseats, bedroom sets, dining room sets, home office furniture, and entertainment centers at American Furniture Warehouse in Aurora.
What are the store hours for American Furniture Warehouse in Aurora?
The store is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does American Furniture Warehouse offer delivery and assembly services?
Yes, they provide furniture delivery, installation, and assembly services to their customers.
Can I buy furniture online and pick it up at the Aurora location?
Yes, you can buy furniture online and choose in-store pickup at select locations including the Aurora store.
What payment options are accepted at American Furniture Warehouse in Aurora?
They accept American Express, cash, check, Discover, financing options, Mastercard, and Visa.
Does the Aurora store have wheelchair accessible entrance and parking?
Yes, the Aurora store has wheelchair accessible entrances and parking spaces available.
What brands of furniture are available at American Furniture Warehouse in Aurora?
Brands available include Ashley Furniture, Artisan Home by IFD, American Furniture Manufacturing, Standard Furniture, Lifestyle Furniture, Jackson Furniture/Catnapper, Simmons Beautyrest Company, and Sunny Designs.
What nearby places can I visit around American Furniture Warehouse in Aurora?
Nearby places include Caliber Collision auto repair shops, Rocky Mountain Lifting Club gym, Spa Brokers Clearance Center, and Public Storage facilities. They can be convenient if you need automotive services, fitness options, spa products, or storage solutions while visiting the furniture store.
Are there any pet services near the American Furniture Warehouse Aurora location?
Yes, nearby pet services include Hair Of The Dog Pet Grooming and Camp Bow Wow pet boarding and sitting services, which might be helpful if you need pet care during your visit.
Can I find technical or repair services near American Furniture Warehouse in Aurora?
Yes, nearby you can find automotive repair services like Abra Auto Body Repair of America and Turbo Tint, as well as telecommunications service 303 Technologies and powder coating service PD Performance LLC.