American Furniture Warehouse

4.0
2415 reviews

About

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The Aurora American Furniture Warehouse is your home for the largest selection of everyday low priced furniture in Colorado and the Denver metro area. Customers enjoy the largest selection of quality, stylish home furnishings and accessories at the lowest prices anywhere, anytime. What's more, AFW is known to have the largest selection of furniture under one roof in the United States - not just Colorado. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality, but also unbeatable savings on brand-name furniture. AFW has the largest in-stock selection of Ashley Furniture in Denver and entire state of Colorado. Stop by the Aurora American Furniture Warehouse and browse our huge selection of Bedroom sets, Dining Room sets, Sofas, Home Office Furniture, Entertainment Centers and so much more. We are proud to offer the best shopping experience in Colorado.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

American Furniture Warehouse
1700 South Abilene St, Aurora, CO
80012, United States

Hours

Reviews

4.0
2,339 reviews
5 stars
1,274
4 stars
459
3 stars
214
2 stars
99
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, including long wait times, unhelpful responses, and lack of follow-up on issues.

Delivery Issues

Numerous reviews highlighted problems with delivery, including missed appointments, damaged items upon arrival, and failure to remove old furniture as promised.

Sales Experience

While some customers praised the sales staff for being helpful and knowledgeable, others felt pressured or ignored during their shopping experience.

Product Quality

Several reviews indicated dissatisfaction with the quality of furniture, citing issues such as items breaking shortly after purchase and poor assembly.

Positive Experiences

Despite the negative feedback, there were also positive comments about specific salespeople and the overall selection of furniture available.
  • JH
    Jacob Hamilton
    1 day ago
    5.0
    Shopping for a new mattress. Everything was lovely from beginning to end. The sales agents were helpful without being overbearing. And once we made up our mind, everything was arranged and handled speedily. And we found a high quality mattress for under half of what a competitor was offering. The delivery agents arrived close to the beginning of the delivery window, which is always nice. They were super friendly, worked quickly, and were very careful down the hallway and in the bedroom during delivery and haul out. Couldn’t ask for more. Thank you so much!
  • SP
    sarath madhur padarthi
    Jan 4, 2026
    5.0
    Such a good place to buy furniture they are really good at there prices and they have all ranges and only caveat is there 15% restocking fee if you want to return your purchased item. Abdhulla is a great guy helped me with all the details in choosing my sectional.
  • CE
    Christine Eze
    Dec 29, 2025
    2.0
    This is the 3rd scheduled visit with AFW, with one cancellation due to the box frame already being torn which needed to be replaced from the initial delivery, and the lack of hardware/tools to change out the other bed frame’s white screws to the black screws as it should have been. For the second scheduled visit, I waited 2 hours into my 2 1/2 delivery window before I even got notified that the items were either already torn nor not on the truck for delivery. Now today on the second actual visit to my home, the hardwood/tools are still NOT available nor is this box frame completely rip free. I’m not satisfied with the lack of diligence and customer service on AFW’s behalf and continuing to come in and out my house with shoes on new carpet isn’t acceptable for me. I’m now exhausted with AFW and the continual attempts to fix things, and although I know that things happen out of our control from, I do; however, think that checking for the required items needed for delivery is bare minimum. You can’t beat the prices, but sometimes peace has no price tag and I would’ve preferred a higher price with better customer service. For this reason, although I need more furniture, I will NOT be buying from AFW.
  • CB
    Crystal Biggers
    Dec 23, 2025
    1.0
    If I could give them a ZERO I would. My fiancé and I bought a Entire Bedroom set- priced over $2800.00. When they delivered the bedroom set it looked so nice, and we were happy. The delivery drivers put it up so quick, but unfortunately- they did not do their due diligence, in securing everything properly. needless to say, about 3 months in, the side rail on the left side broke, the screws came out and caused a crack where the screws were to go. someone came out a WEEK later and said "just put this wood filler on the holes where the screws go, let it dry and you can screw this back in"...... and left. well now we are at month 5, and the same thing happened, this time the crack in the side rails is worse!!! It looks terrible. My fiancé called 3 times, and was told someone would get back to him, NO ONE EVER DID!!! terrible customer service. So, I finally called, and spoke to a person, who kept me on hold for well over 10 MINUTES, stating that she was trying to put in the order...I mean if it takes you 10 minutes to put in an order, you may be in the wrong department! Then she stated that they couldn't get anyone out here to fix or repair the issue until first week in January (maybe towards the end of the week) after that she proceeded to say well "UNFORTUNATLEY" we can repair it for you. what do you mean "Unfortunately" as if it is a problem, when this bed is still under the warranty. DO BETTER AFW!!! highly dissatisfied with this purchase, as well as the customer service representative!
  • JC
    Janet Casabona-Benowitz
    Dec 20, 2025
    5.0
    Purchased a beautiful leather reclining sofa yesterday in the Aurora CO warehouse. We most appreciated a salesperson didn't approach us as soon as we walked in.15 minutes later Abdullah helped us .He is wonderful.Pleasant, knowledgable. Sofa arrived 2 days after purchase. We like it very much.Thank you

Frequently Asked Questions About American Furniture Warehouse

What types of furniture can I find at American Furniture Warehouse in Aurora?

You can find a wide range of furniture including sofas, loveseats, bedroom sets, dining room sets, home office furniture, and entertainment centers at American Furniture Warehouse in Aurora.

What are the store hours for American Furniture Warehouse in Aurora?

The store is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sundays from 10:00 AM to 7:00 PM.