Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Arvada, CO Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
2,053 reviews
5 stars
934
4 stars
408
3 stars
228
2 stars
118
1 star
365
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, many reported poor service, long wait times, and unresponsive employees.
Product Availability
Customers appreciated the variety of products available, but there were complaints about inaccurate stock counts and issues with custom orders.
Store Conditions
Feedback highlighted cleanliness issues, particularly in restrooms, and confusion regarding store layout.
Delivery Issues
Numerous reviews mentioned significant problems with delivery and installation services, leading to frustration and dissatisfaction.
Staff Knowledge
There were mixed reviews on staff knowledge, with some employees being described as helpful and knowledgeable, while others were criticized for lacking expertise.
- TTTom3 days ago5.0Great store. It has easy access with lots of parking. I love the prices.
- AAArtNov 16, 20255.0Thank you for having the items in stock that we were looking for.
- JJJulieNov 10, 20255.0After 3 longs months of numerous rescheduling, Kayla the store manager was able to step in and schedule my delivery for TODAY. She needs to be recognized by management because her excellent customer service, ability to solve a problem and continuous follow-up was the difference between cancelling my order and ultimately saving my order. She is the best. And also recognized my frustration with many apologies. Please give her kudos.
- BWBenson WhitneyNov 10, 20254.0Have had great experiences with Lowe's throughout my hardware, tool's, etc purchases. Only one bad experience ever
- JNJake NiederhauserOct 20, 20251.0I ordered a custom therma-tru door through this location. I specified clear glass when I ordered it. They printed off a piece of paper that I looked over and OK’d that said clear glass (which I still have). When she went to actually send the order, something happened with their system and she had to “rebuild the door real quick”. When the door arrived and I went to pick it up, it had some kind of fancy patterned glass in it. I rejected the door, the doors lady wasn’t there so I called in the next day to get it figured out. She told me that particular door doesn’t come with clear glass (it does) and said she told me that when I ordered it. I went into the store the next day and the gentleman that was working (Robin I believe?) was very helpful and reordered me the same door but with the clear glass I originally specified. Just picked it up today and the two kids that brought it up from the back used one of those blue carts and it scratched a bunch of the black paint off the middle hinge. I went and asked the lady at the doors counter if we could get a replacement hinge and she said she would have to reorder the entire door and I’d have to wait another 6 weeks. Oh, and additionally, the door was ordered with brick molding, we paid for brick molding, went to remove the shipping crate today to install it and found it was missing from the door. Lowe’s refused to correct this issue since it’s been 5 months since we ordered it. The assistant manager I spoke with said “how do I know you didn’t just remove the brick molding”, bro, look at the 10 pictures I brought in, there would be nail holes if it once had brick molding. Seems crazy that they’re willing to lose a pro customer over 3 pieces of brick molding, oh well. Lesson learned.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Arvada, CO?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Arvada, CO?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC systems, laminate flooring, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity units, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
Are there nearby places where I can get keys made or locksmith services near Lowe's in Arvada?
Yes, several minuteKEY locations offering key and locksmith services are close to Lowe's, providing convenience if you need to copy keys before or after your visit.
Is there a propane exchange service near Lowe's Home Improvement in Arvada?
Yes, Blue Rhino Propane Exchange is located nearby which is helpful for exchanging propane tanks conveniently during your visit to Lowe's.
What dining options are available near Lowe's in Arvada?
Nearby dining options include Kona Hawaiian BBQ, Smiling Moose Rocky Mountain Deli, Jersey Mike's Subs, Texas Roadhouse, and Chipotle Mexican Grill, perfect for grabbing a meal before or after shopping.
What should I do if I see multiple charges on my payment method after ordering from Lowe's?
These are likely authorization holds placed during your order's processing. Charges will not exceed your purchase amount, and you can contact your bank for details on hold durations.