Arvada Appliance

4.1
177 reviews
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About

Appliance StoreAppliance Repair ServiceKitchen AppliancesAppliance Installation
Since 1969, we’ve been the original Arvada Washer Service, proudly family-owned for three generations. For over 43 years, we’ve focused on personalized service, building lasting relationships with our customers. Honesty and integrity are the foundation of our growth, and we’re grateful for your support and referrals. Thank you for trusting us with your appliance needs! If you haven’t experienced the Arvada Appliance difference yet, we invite you to reach out. We look forward to providing you with exceptional service and competitive prices!

Details

  • DeliveryAvailable

Location

Arvada Appliance
9110 West 58th Avenue, Arvada, CO
80002, United States

Hours

Reviews

4.1
177 reviews
5 stars
131
4 stars
6
3 stars
2
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including lack of communication, unresponsiveness, and rude behavior from staff.

Installation Quality

Several reviews praised the installation team for being professional, efficient, and careful during the delivery and setup of appliances.

Product Knowledge

Customers appreciated the knowledgeable sales staff who provided helpful information and guidance during the purchasing process.

Mixed Repair Experiences

While some customers had positive experiences with repairs, others reported issues with follow-up and resolution of problems.

Delivery Issues

Numerous reviews highlighted problems with delivery schedules, including missed appointments and lack of timely communication.
  • JH
    Jordan Hochhalter
    Jan 5, 2026
    5.0
    Brad was great, highly recommend working with this company!
  • GS
    Gene Swoboda
    Jan 4, 2026
    5.0
    Very helpful and nice
  • EK
    Eric Krohngold
    Jan 4, 2026
    1.0
    I would not recommend purchasing any appliance from Arvada appliance. I purchased a dishwasher from them in April 2025. Since the date of purchase, the dishwasher has broke 5 times. I am told by Arvada Appliance that they can do nothing about it and I need to call the warranty service company. I do that, and get told by the warranty service group that the dishwasher is fixed or fine, only for it break again. After the latest incident I called Arvada Appliance and asked them to replace the machine because it is obviously a lemon. They refuse claiming they can’t take the financial hit of replacing the machine because they are a small business. I chose to buy from this local family owned business in the hope that if something was wrong they would step up to the plate and fix it. They have done the opposite, flat out refusing to take any responsibility or offer me any help with dealing with this issue. Don’t waste your time or money with this “family owned business.” Shame on you Arvada Appliance.
  • BA
    Bryne Atkinson
    Dec 26, 2025
    1.0
    My elderly parents purchased a washer and dryer from Brad a little over a year ago. Arvada Appliance dropped the ball after the dryer was ordered and they had to wait a month for it to be delivered. Everything was ok until approximately 1 month ago when the washer started having issues. They were getting the run around from the manufacturer so they reached out to Brad, who said that he would reach out to his contact with them. After waiting a month with little communication, they went into the store today. Brad’s response when they inquired about the his findings was “I did not make the machine”. My 80 year old father voiced his frustration, without yelling or profanity, and instead of trying to rectify the situation Brad told him he would no longer help him because he was “hot”. I have worked many customer service jobs and would have been written up for treating a customer that way. Let alone an elderly couple that have been customers for many years! This store used to be great but the customer service has all but disappeared.. If Brad can’t handle an upset 80 y/o man, he should get out of customer service all together!!!!
  • JC
    Julie Chavez
    Dec 6, 2025
    1.0
    Horrible service the man showed up in a hurry rushed around for maybe five minutes said he'd order part would take two to three weeks and left. Smh. Wow. Unprofessional and rude. Definitely don't recommend.

Frequently Asked Questions About Arvada Appliance

What services does Arvada Appliance offer?

Arvada Appliance offers appliance sales, repair services, kitchen appliance installations, and delivery.

Where is Arvada Appliance located?

Arvada Appliance is located at 9110 West 58th Avenue, Arvada, CO 80002, USA.