This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
Since 1973, The Hot Tub Store in West Sacramento has been providing customers with the best hot tub ownership experience possible. Our goal is to help you relax, let go of stress, and connect with those you care about most. Our showroom has over 30 hot tubs, swim spas, saunas, and cold plunges on display. Our experienced technicians offer reliable hot tub repair services to keep your hot tub running smoothly. Please call (916) 373-9699 to schedule a repair for your hot tub.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.