RH West Hollywood | The Gallery on Melrose Avenue

Reviews

• GS

  Gabriella Sa

  Dec 27, 2025
  5.0
  I had an excellent experience at Restoration Hardware, and it stood out from the moment I walked into the store. I was greeted immediately by Tiffany, who was incredibly warm, patient, and knowledgeable. While selecting my bed, color was especially important to me because it needed to work with an existing Art Deco vintage vanity in my bedroom that has a very specific wood tone. Tiffany took so much time walking me through all the available finishes, comparing options carefully and thoughtfully, and helping me get it right the first time. That level of attention made all the difference as choosing the wrong bed color would have completely thrown off the entire room, and instead the final result ties everything together beautifully. That same day, she also helped me select bedding, pillows, towels, rugs for my bathroom, and a throw blanket. The entire process felt calm, well guided, and genuinely supportive. Delivery was prompt and seamless, and everything arrived exactly as expected. When it turned out that the sheets and duvet cover we initially chose didn’t work as well with the bedroom color as anticipated, Tiffany handled the return process effortlessly. The exchange was stress-free, the refund was issued immediately, and it reinforced how safe and respected I felt as a customer. Knowing that returns are handled with such ease makes a huge difference when furnishing a home over time. What really stood out to me is that while it’s easy for a business to make a good impression when everything goes perfectly, it’s how things are handled when adjustments are needed that truly matters. Restoration Hardware exceeded expectations on both fronts. I even ended up purchasing additional items during the return visit and am already planning my next pieces. There’s a reason Restoration Hardware is a trusted name. The quality, the service, and the overall experience are exceptional, and the membership is absolutely worth it when furnishing a home thoughtfully and over time. Highly recommend.
• MM

  Meline Morshed

  Dec 26, 2025
  5.0
  We’ve been working with Rob, and furnishing our houses with RH. Couldn’t be more happier with the services they provide here
• GB

  Guillaume Bourcy

  Nov 10, 2025
  5.0
  RH West Hollywood is where design dreams go to flex. Perched on Melrose, the building itself feels like a museum for people who can pronounce “Belgian linen” correctly. Every floor is pure eye candy — muted tones, perfect lighting, and of course, the legendary Cloud Sofa that makes you reconsider every other piece of furniture you’ve ever owned. The rooftop was open when we went — no restaurant service, but the view alone was worth the climb. Sweeping cityscape, golden LA light, and that effortless feeling that you might be in a lifestyle magazine. Pro tip: Take the elevator all the way up — even if you’re “just browsing,” it’s impossible not to leave inspired (and slightly convinced your home needs a chandelier now)
• MB

  Mark Bratten-Zappala

  Sep 24, 2025
  5.0
  Outstanding service beginning with Sam and continuing with Tiffany. This store sets a high bar and I highly recommend.
• MT

  Marmar Toumari

  Jul 29, 2025
  2.0
  I just don’t understand the way they do business. What’s the point of having an item on the floor if you don’t want to sell it to the customer. I asked the sales rep and got the most stupid response ever. He says most of these items are not for sell and it’s just here to inspire people to go out there and look into places like flee market to find rare stuff. Most of the accessories and stuff like mirrors are there just for the display and they’re not for sell.

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