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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in West Hills, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
8383 Topanga Canyon Boulevard, West Hills, CA
91304, United States
Hours
Reviews
4.0
1,599 reviews
5 stars
853
4 stars
340
3 stars
154
2 stars
57
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers frequently mention issues with product availability and inaccurate online inventory.
Store Environment
The store is generally described as clean and organized, but some customers report long wait times for assistance.
Pricing
Prices are noted to be higher than competitors like Home Depot, but some customers appreciate the variety and quality of products.
- SMS M3 days ago5.0The gentleman who helped me in the plumbing dept was extremely helpful and patient.
- HUHeather Underwood6 days ago3.0The location at Roscoe and Topanga does not measure up to others in this chain hardware store. Understaffed. It's website shows items that are not available (I wanted to buy Epsom Salts, online said this location had 13, but there were 0. Few clerks available, they rely on self service checkout. If one is asking for help in specific departments there will be a long delay.
- CSChanel Steiner6 days ago5.0The manager Eddie made my shopping trip to Lowe’s s feel like an exciting treasure hunt , not only was he able to help me save money in the clearance section , but he was also very patient and willing to do whatever he could to make sure I was taken care of at the register as the store was closing ! I appreciate the hospitality when I’m there!
- GRGeorge RamirezDec 24, 20251.0I trusted Lowes to install my windows last year. It's been 14 months and now that it has started raining, my window is leaking like crazy. I called to see if they could help me out and because of the 1 year installation warranty I'm pretty much screwed. I spent a pretty penny for these windows and now I'm left without support. I wish I would've chose a different company to install my windows. If I could give zero I would.
- SCSmitha CyriacDec 22, 20255.0Jack and Christian were so helpful they helped me load my car, very helpful great customer service and would come back for their hospitality!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in West Hills, CA?
You can find appliances, bathroom supplies, building supplies, flooring, garden tools, hardware, lawn equipment, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers & dryers, windows & doors, and more.
What are the store hours for Lowe's Home Improvement in West Hills?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 7:00 AM to 9:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I find a product online at Lowe's?
You can search using keywords, Lowe's item number, brand, or manufacturer's model number, or browse by department on their website.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, blinds, decking, HVAC, lighting, roofing, and more.
Are there any nearby places where I can exchange propane while visiting Lowe's in West Hills?
Yes, the Blue Rhino Propane Exchange is nearby, making it convenient to exchange propane tanks while shopping at Lowe's.
Where can I grab a meal or a drink near Lowe's Home Improvement in West Hills?
Nearby options include The Rabbit Hole, a pub and cocktail bar, and La Teclena, a Salvadoran and Mexican restaurant, both ideal for meals or drinks before or after shopping.
What financial services are available near Lowe's in West Hills?
Wells Fargo Bank and OneMain Financial are close by, offering banking and loan services to complement your home improvement shopping experience.
How can I get expert advice or additional help at Lowe's in West Hills?
Lowe's offers expert advice in-store and convenient services for both beginners and professionals, ensuring support during your home improvement projects.