Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
205 reviews
5 stars
181
4 stars
9
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their patience and willingness to assist without being pushy.
Product Quality
Many reviews emphasized the comfort and quality of La-Z-Boy furniture, with several customers expressing satisfaction with their purchases.
Delivery Experience
The delivery service received positive feedback for being timely, efficient, and professional, with many customers appreciating the setup process.
Sales Process
Customers appreciated the non-intrusive sales approach, with staff allowing them to browse while being available for questions.
Warranty Concerns
Some customers expressed dissatisfaction with the warranty service and repair processes, indicating issues with responsiveness and effectiveness.
- CCCDR2 days ago5.0Very friendly, helpful, and knowledgeable.
- TWTerry Winchester3 days ago5.0As we haven't received our furniture yet, this is based on the initial experience my husband and I had at the West Hills La-z-Boy. Christine was great. She asked us questions as to our lifestyle and personal preferences, then showed us pieces that fit. Of course we tried others, but chose one of her original recommendations. Ish is great, too! She came to our home, measured and worked out a plan for our room. She made wonderful recommendations to go with our new sofa and chair. The manager, Greg, and Daniel topped our visit off in a good way. We can hardly wait for our new furniture! We are telling everyone of our great experience. Kudos to this team at West Hills!
- TWTracy WintersJan 5, 20265.0Dan was just amazing and helped us every step of the way!
- JPJeff PetersilJan 3, 20265.0Erin was terrific. She allowed me the courtesy and space to walk around without hovering. She answered my questions and concerns with detail and respect.
- JCJeff CowanDec 17, 20255.0Friendly and knowledgeable staff! Thorough tour of the show room. Order what you will; the staff will customize your order to demand. They are willing to go the extra mile.
Frequently Asked Questions About La-Z-Boy West Hills
What types of furniture does La-Z-Boy West Hills offer?
La-Z-Boy West Hills offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, sleepers, and home accessories, all customizable to match unique styles.
What are the store hours for La-Z-Boy West Hills?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 6:00 PM, with specific holiday hours varying.
Does La-Z-Boy West Hills provide delivery services?
Yes, La-Z-Boy West Hills offers delivery services for its furniture products.
Are design services available at La-Z-Boy West Hills?
Yes, professional in-home design services are available to help customers bring their vision to life.
What payment options are accepted at La-Z-Boy West Hills?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is proof of vaccination required to visit La-Z-Boy West Hills?
No, proof of vaccination is not required to visit the store.
Where is La-Z-Boy West Hills located?
La-Z-Boy West Hills is located at 6424 North Fallbrook Ave, West Hills, CA 91307, USA.
What nearby grocery stores can I visit when shopping at La-Z-Boy West Hills?
You can visit ALDI USA nearby, which is a grocery store, supermarket, and liquor store for your convenience.
Are there dining options near La-Z-Boy West Hills for a meal before or after shopping?
Yes, nearby dining options include Chick-fil-A, Stonefire Grill, Olive Garden, Jack in the Box, and China Express, offering a variety of cuisines.
Where can I get coffee near La-Z-Boy West Hills?
There are Starbucks locations nearby where you can enjoy coffee and internet cafe services during your visit.