Business Details
About
Bedroom Furniture Store
Ortho: Best brands, prices & service await!
Location
Hours
Reviews
5.0
564 reviews
5 stars
555
4 stars4
3 stars0
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and knowledge of sales associates, particularly Reno and Lisa Marie, highlighting their patience and lack of pressure during the buying process.
Product Knowledge
Sales representatives demonstrated extensive knowledge about mattress options, materials, and pricing, which helped customers make informed decisions.
Overall Experience
Many reviews reflected a positive shopping experience, with customers feeling satisfied with their purchases and the service received.
Delivery Issues
There was a notable complaint regarding a delay in service and communication issues related to delivery, particularly involving one staff member.
- DCDavid ChenDec 31, 20255.0Monica and Reno were very professional and helpful. I recommends for everyone want to purchase the mattress
- MCMichelle CampbellNov 25, 20255.0My husband & I came in to look at mattresses. Monica helped us out today & she was very helpful. She is very nice & Knowledgeable. Thank you so much Monica, we appreciate the help today.
- VSVictor SerranoNov 13, 20255.0Reno great experience and got my mattress happy with my qween
- RHRico. HNov 8, 20255.0I was glad to have come here to purchase my new mattress. There are several stores to pick from around the area but no store specializes in selling quality mattresses like Ortho Mattress. I was helped by sleep specialist Reno. He gave me a run down of all the options available to me and the the difference in material/price for each tier of mattress. I felt like my concerns were heard and my questions fully answered. I was never pressured to buy from them nor did they rush the experience. After browsing the store for quite some time I finally decided to purchase the Avant Avenue II Firm as it fit my needs really well. Reno worked with us and gave me an amazing price for the mattress which included free delivery and a free new mattress cover. I'm honestly very satisfied with the overall experience and will be checking them out for any future purchases related to my sleeping needs.
- APalisa poplofskyOct 28, 20255.0My experience was amazing! Reno made buying my new mattress easy, and helped me select a quality mattress at a fantastic price. He was extremely patient and took the time to explain the difference between the different types of material used in each mattress I was interested in, and customer service was at it's finest. Thank you again Reno, you're the best!
Frequently Asked Questions About Ortho Mattress
Where is Ortho Mattress located?
Ortho Mattress is located at 330 South Vincent Avenue, West Covina, CA 91790, US.
What are the store hours for Ortho Mattress?
Ortho Mattress is open every day from 10:00 AM to 7:00 PM.
What types of products does Ortho Mattress offer?
Ortho Mattress offers top brands in bedroom furniture, specializing in mattresses with great prices and service.
How can I contact Ortho Mattress?
You can contact Ortho Mattress by phone at +1 626-593-6143 or visit their website at https://www.orthomattress.com/.
Can I book an appointment at Ortho Mattress online?
Yes, you can book an appointment online at https://www.orthomattress.com/products/book-an-appointment.
Does Ortho Mattress have a presence on social media?
Yes, Ortho Mattress has a Facebook page available at https://www.facebook.com/239289529271889.
Are there any coffee shops near Ortho Mattress?
Yes, there are multiple Starbucks locations near Ortho Mattress, perfect for grabbing coffee before or after your visit.
Where can I find food options near Ortho Mattress?
You can enjoy nearby dining options such as Taqueria Metro Basilica, Del Taco, and SUBWAY near Ortho Mattress.
Are there automotive services close to Ortho Mattress?
Yes, several automotive service providers like Royalty Auto Glass, Vista Smog & Test Only Center, Xtreme Motorsports, and Dam Carwash are located nearby.
What other nearby services might be useful when visiting Ortho Mattress?
Nearby useful services include Tri Check Inc. for tax and accounting, Signature Nails for beauty services, and Banc of California for banking needs.