Lowe's Home Improvement

4.0
2729 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Victorville, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
14333 Bear Valley Road, Victorville, CA
92392, United States

Hours

Reviews

4.0
2,574 reviews
5 stars
1,359
4 stars
530
3 stars
251
2 stars
131
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff and lack of assistance.

Cleanliness

Several customers noted that the store was clean and well-organized, contributing positively to their shopping experience.

Product Availability

Many customers reported dissatisfaction with the availability of products, often finding that items they needed were out of stock or not carried.

Checkout Experience

Customers expressed frustration with the self-checkout process and the lack of cashiers, leading to longer wait times.

Employee Attitude

There were mixed reviews regarding employee attitudes, with some praising individual staff members while others reported rudeness and lack of professionalism.
  • JF
    Javier Flores
    2 days ago
    1.0
    Worst Lowes EVER!!! Just cause you pay CASH and don't have a receipt to make a return, they wont accept returns. THEY THINK WE ARE ALL THIEVES. I WOULD ALWAYS GO TO LOWES FOR EVERYTHING, NOW I GOING TO MAKE HOME DEPOT MY PLACE.. NO MORE LOWES
  • SD
    S. D.
    Jan 4, 2026
    2.0
    I have gone to this location several times over the years. No issues. BUT over the last 2 years, when you need assistance with finding something or even finding a person to help, you're either met by an individual lacking in customer service or waiting for over 15 to 20 minutes after a request has been made over the intercom. The last 5, yes, 5 times I have been and asked for assistance I have waited far too long with absolutely no one showing up. I have walked out. I always give businesses second chances. Unfortunately I have given the benefit of the doubt too many times. Some of your staff could use a few leasons in customer service and how to interact with other individuals in a manner not lacking in manners. I truly do not want to have to go to Home Depot.
  • PB
    Paul Bertsche
    Dec 28, 2025
    4.0
    Always be clean but didn't have what I wanted, and don't appreciate the total self check out, no cashier's. Specially since they didn't lower prices.
  • MG
    MARTIN A. Gutierrez
    Dec 26, 2025
    5.0
    Excelente lugar
  • DC
    David Cruz
    Dec 21, 2025
    5.0
    They gave it all

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.