Lowe’s in Victorville, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff and lack of assistance.
Cleanliness
Several customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
Product Availability
Many customers reported dissatisfaction with the availability of products, often finding that items they needed were out of stock or not carried.
Checkout Experience
Customers expressed frustration with the self-checkout process and the lack of cashiers, leading to longer wait times.
Employee Attitude
There were mixed reviews regarding employee attitudes, with some praising individual staff members while others reported rudeness and lack of professionalism.
JF
Javier Flores
2 days ago
1.0
Worst Lowes EVER!!! Just cause you pay CASH and don't have a receipt to make a return, they wont accept returns. THEY THINK WE ARE ALL THIEVES. I WOULD ALWAYS GO TO LOWES FOR EVERYTHING, NOW I GOING TO MAKE HOME DEPOT MY PLACE.. NO MORE LOWES
SD
S. D.
Jan 4, 2026
2.0
I have gone to this location several times over the years. No issues. BUT over the last 2 years, when you need assistance with finding something or even finding a person to help, you're either met by an individual lacking in customer service or waiting for over 15 to 20 minutes after a request has been made over the intercom. The last 5, yes, 5 times I have been and asked for assistance I have waited far too long with absolutely no one showing up. I have walked out. I always give businesses second chances. Unfortunately I have given the benefit of the doubt too many times. Some of your staff could use a few leasons in customer service and how to interact with other individuals in a manner not lacking in manners. I truly do not want to have to go to Home Depot.
PB
Paul Bertsche
Dec 28, 2025
4.0
Always be clean but didn't have what I wanted, and don't appreciate the total self check out, no cashier's. Specially since they didn't lower prices.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Victorville, CA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage and organization items, tools, washers and dryers, water heaters, windows, and doors.
What are the operating hours of Lowe's Home Improvement in Victorville?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with the store closed on some holidays such as November 27, 2025 and December 25, 2025.
Does Lowe's in Victorville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You will also receive email updates if your order status changes.
What should I do if I need to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. For in-store returns, provide proof of purchase at the customer service desk. Use of the return barcode found on your Order Details page can facilitate the process.
Are there any nearby places where I can grab food before or after shopping at Lowe's Victorville?
Yes, there are several nearby dining options including Starbucks for coffee, Baja Fresh and La Bufadora Baja Grill for Mexican food, Subway for sandwiches, Mimi's Cafe for breakfast and brunch, and Applebee's Grill + Bar for American cuisine, among others.
What nearby services can complement a visit to Lowe's Home Improvement in Victorville?
Nearby services include Blue Rhino Propane Exchange for propane supply, minuteKEY for key and locksmith services, and UPS Alliance Shipping Partner for shipping needs, which can be helpful when undertaking home improvement projects.
Are there nearby shopping centers or stores near Lowe's in Victorville for additional shopping convenience?
Yes, Dunia Plaza is a nearby shopping center and department store. Additionally, stores like Dollar Tree for discount items and Michaels Stores for arts and crafts are close by, offering additional shopping options.
What installation and assembly services does Lowe's in Victorville provide?
Lowe's offers various services including appliance installation, blind and shade installation, cabinet installation, carpet and flooring installation, deck installation, door installation, garage door installation, generator installation, gutter installation, hardwood floor installation, HVAC installation, lighting installation, playsets installation, water heaters installation, shed installation, shower door installation, smart home installation, tile flooring installation, toilet installation, vanity installation, washer and dryer installation, water filter installation, window installation, roofing installation, fence installation, and flooring installation.