Business Details
About
Bedroom Furniture Store
Ortho: Best brands, prices & service await!
Location
Hours
Reviews
4.9
313 reviews
5 stars
298
4 stars
5
3 stars4
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sue-Z received overwhelming praise for her exceptional customer service, being described as friendly, knowledgeable, and helpful.
Product Knowledge
Customers appreciated Sue-Z's expertise in guiding them to the right mattress options based on their needs.
Sales Experience
Many reviews highlighted a positive, low-pressure sales environment, making the purchasing process enjoyable.
Mixed Feedback on Management
While Sue-Z was highly regarded, some customers expressed dissatisfaction with the regional manager's handling of post-purchase issues.
- RCRenae CervantezJan 2, 20265.05 Stars!! Amazing experience from start to finish! The mattress itself is incredibly comfortable, but what truly stood out was the customer service. Sue-Z and Andy were both absolutely wonderful, knowledgeable, patient, and genuinely cared about helping me find the right fit. They made the entire process smooth, stress-free, and even enjoyable. It’s rare to come across such attentive and thoughtful service these days. Highly recommend Mattress Ortho!!!
- AGArace gutierrezJan 2, 20265.0We came into ortho mattress, and we dealt with the young lady by the name of Susie and she assisted us with the purchase of a bed. We got excellent service and Andy, which gave us an excellent deal. I would recommend this place for your buying needs on beds.
- LClupe conchasDec 21, 20255.0Sue-Z is the best she’s always so helpful and kind, amazing service!
- CCChristina ConchasDec 1, 20255.0sue-z is amazing!!
- TTtinalookalikeNov 28, 20255.0I've gotten 5 beds here and they've turned out amazing! Sue-Z was such an amazing help each time! Such a great help with all our questions and concerns!
Frequently Asked Questions About Ortho Mattress
What types of products does Ortho Mattress specialize in?
Ortho Mattress specializes in bedroom furniture, particularly mattresses, offering the best brands, prices, and service.
What are the operating hours of Ortho Mattress?
Ortho Mattress is open every day from 10:00 AM to 7:00 PM.
Where is Ortho Mattress located?
Ortho Mattress is located at 4231 East Main Street, Ventura, CA 93003, USA.
How can I contact Ortho Mattress for inquiries or assistance?
You can contact Ortho Mattress by phone at +1 805-658-3874.
Does Ortho Mattress offer an option to book appointments online?
Yes, you can book an appointment online at https://www.orthomattress.com/products/book-an-appointment.
Does Ortho Mattress have an online presence where I can find more information?
Yes, Ortho Mattress has a website at https://www.orthomattress.com/ and a Facebook page at https://www.facebook.com/256701590855527.
What nearby dining options are available around Ortho Mattress?
Nearby dining options include Honey Baked Ham and The Honey Baked Ham Company, both delicatessens and American restaurants, as well as Round Table Pizza and SUBWAY for casual meals.
Are there any fitness or recreational centers near Ortho Mattress?
Yes, nearby fitness and recreational centers include My Gym Ventura, Ventura Fit Body Boot Camp, Fit Body Boot Camp, and Firehouse Hot Yoga for a variety of workout and wellness activities.
Where can I find automotive and car rental services near Ortho Mattress?
Near Ortho Mattress, you can find O'Reilly Auto Parts for automotive supplies, as well as Budget Rent A Car, Avis Car Rental, and Budget Car Rental for car and truck rentals.
What other retail stores can customers visit near Ortho Mattress?
Customers can visit retail stores nearby such as SAS Shoes in Ventura for footwear, Ventura Center for clothing, Sherwin-Williams Paint Store for home improvement, and Petco Animal Supplies for pet needs.